Gerber Collision & Glass

5106 Branchville Rd, College Park, MD 20740, USA

Address:	5106 Branchville Rd, College Park, MD 20740, USA
Phone:	+1 301-474-4844
Site:	gerbercollision.com
Rating:	4.4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 25

Reviews 10

Imtiaz Ahmad

I would have given this Gerber Collision & Glass at College Park, MD, a Zero, but giving one star, since they did some work, although very lousy. First, it was my mistake that I took my BMW 525i for bumper repair in their shop on my insurance recommendation (in their words "preferred shop"), instead to a BMW body repair shop. They did a very poor repair work in my car and on top of that, damaged the headlight bulb, which I pointed out at the time of pick up and noticed damaged battery connectors caps (in my BMW the battery is in the trunk) later. The person, who handled my car repair is now making false stories with my insurance company that they didnt do any repair work in the front bumper and headlight is in the front, but they forgot that they have given a written estimate for rear & front bumper repairs. To cut the story short, I believe, they are the worst body shop in town, although they claim they have branches all over the nation, but to me it looks like a franchise and managed by the local shop owner(s). Because, I asked this question to the estimator and instead of answering my question, he replied: "its a good question and honestly speaking, I dont know the answer". I recently moved from out of state to Maryland and took my car to this body shop without doing some research, since it was on my way to work. The car paint is bulging out and looks like some learner did the paint work. They removed the reflective lights in rear bumper and put patches, which looks ugly and the justification was, since those lights were not available, they decided to replace with the patches unless, they buy a new bumper. The question is why you would do the lousy work by doing this way. When I took my car for headlight repair, since I had to get it done to pass the inspection for registering in MD, the mechanic told me who repaired your car as its very poor quality work. GREAT EXPERIENCE! THE LESION: DO NOT GO TO THESE TYPE OF SHOPS FOR YOUR CAR REPAIR, BUT TO A REPUTABLE ONE.

Robert Crowell

They were extremely helpful and up front with times and repairs. They were professional and worked hard to get the job done. I had a small gap in work while a part was on order and saw that the paint on the bumper did not dry correctly. They fixed the bumper without a question. They back their work and really take care of their customers. The insurance company did not cover all of my rental even though we saved them money by taking the car back to wait for the part, but gerber took on the rental bill without question. I actually found out via Enterprise. I highly recommend getting your work done at Gerber Collision.

Scott Fumai

I brought my car into Gerber Collision for a variety of things and had a great experience. I specifically dealt with Craig Plucinski, who was able to help me from the beginning. He was a true professional. Not only did Gerber assist me in a timely manner, but they also did a great job communicating to me all the issues with my vehicle. They continuosly kept me up to date throughout the process. I enjoyed their proactive business approach which i truly appreciated. Overall, I definitely reccomend Gerber Collision and will go back in the future.

David Lapidus

USAA had my car sent here for an inspection/estimate after it was involved in an accident. Gerber Collision was quick, courteous, and professional.

Stacey Pannell

My car is like brand new! Took a while but it was worth the wait. The updates with text messages is a great feature.

Nate Smith

Very competent, professional courteous, down to earth people.

Danovel Tolli

They were friendly..genuine and accomodating

Alonzso Burkett

I love this place!!

Jean Onelien

Good service ..