Caliber Collision

7910 Dundalk Ave, Dundalk, MD 21222, USA

Address:	7910 Dundalk Ave, Dundalk, MD 21222, USA
Phone:	+1 410-284-1105
Site:	calibercollision.com
Rating:	2.3
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 19

Reviews 8

Richard Tammy Parker

Also if you have a customer car for 2 days shy of a month then all of both the work and parts should be on the car especially with the amount of money that the insurance company as well as the customer is paying off... additional to that statement I would like to point out that when I dropped my car off I took pictures of both the gas and milage of my car but when I returned to pickup my car 2 days shy of a month it had 2 miles more on it then when I dropped it off which I showed pictures to Mr.Fred who said it was due to moving my car in and out of the bays which is not true, there lot from the bay doors to the sidewalk is around 10 steps walking, my car had 2 miles exactly on the gauge which matched with the trip distance as well as showed in the gas usage... which in my experience working at a shop for 6 years told me that my car had been driven because nothing stops on 2 miles exactly if the car was only being moved in and out of the bays like he said and I was very offended that he would not omit that it was driven and would lie to my face about it I also thought that maybe my car may have been damaged on the joy ride and thats why it took almost a month to complete and it still needs a part I also had a tray inside of the arm rest that was missing, the tray was used to hold loose change, pens, paperclips and small items like that... So I feel that I was lied too, cheated and stolen from by this company and WILL NEVER IN MY LIFE GO BACK THERE NOR WILL I SEND ANYONE ELSE THERE EITHER... AND THATS A PROMISE... Richard Parker I have also reported this matter to My Insurance Company "Farmers Insurance" who Are the best and took care of my every need and THANKS TO THEM, I WAS NOT WITHOUT A CAR ALL THAT TIME... THANKS FOR EVERYTHING FARMERS... DONT GO THERE FOR ANYTHING AND PLEASE FARMERS STOP SENDING US, YOUR CUSTOMERS TO THIS LOCATION, ITS TRULY A NIGHTMARE!!!!!!

Nathan George Philgreen

This is a really great shop! They do precision work here using all authentic Volkswagen factory parts on my Golf TSI. Their customer service is some of the best Ive ever dealt with as they gave me text message updates at every step of my car repair. Work was even complete ahead of schedule. You cant even tell I was ever in an accident, paint matches perfectly on the replaced parts. Pictures will speak for themselves. I have uploaded before and after photos. I wouldnt hesitate to recommend Nick and crew to my friends and family going forward. I went out of my way to make this post as the Google reviews that are on here are from the previous shop that used to be here and are years old. Caliber business is actually quite new. A+

Scott Parson

I felt that the staff at Caliber Collision on Dundalk Ave went above and beyond what I expected. Very easy to deal with, they walked me through every step of the process, kept me informed, and did what they said they would. My car looked great, and it was ready when they said it would be. My go to body shop from now on.

Morganne PB

Nick has helped me out multiple times when Ive had bad luck with my car in the city. All of the staff (from the front desk to the mechanics) has been professional and helpful in a stressful situation! Going above and beyond to stay in contact and help me get the best deal in the timeliest manner.

lureetea

Did a quick and beautiful repair job on my car. I accidentally cause damage to my front bumper and they were able to get car repair in a quick enough time to have it for my sons wedding. If I ever need to use their service again, I will!!!!

Nick Michael

Great body shop i had my 2016 red honda civic done here for some minor damage to hood and fender paint matched perfect car looked as new when done.. excellent customer service!!

Anonymous User

Do NOT take your car there....very nice people but they will not stand behind the work...they will rip you off and not repair your car properly......very expensive also!!!

Kelsey Lowman

Awesome repair shop! The staff is super friendly and always willing to help. They do great quality work and also get it done quickly! Would highly recommend this shop!