Address: | 2611 George Washington Memorial Hwy, Yorktown, VA 23693, USA |
Phone: | +1 757-865-4500 |
Site: | onestopautocc.com |
Rating: | 4.2 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 8AM–12PM Closed |
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James Wood
The One Stop Auto Collision Center acted above and beyond anything they had to do. I took my car to their shop after a storm dropped a tree on it. Upon arrival they were able to give me an estimate on what the damages where going to cost to repair the car. After hearing their estimate, we came to the conclusion that the car was at that point totaled. The employee then offered to look around for someone that would take the car as is and offered to hold the car in their shop until I determined what I wanted to do. A day later the employee called back with an offer for my car that I determined to be very reasonable. After a week of car searching I found another car from a dealer that offered a little more to take my car for a trade in. I completed the deal and traded my car into the dealership. I went back to One Stop Auto to clear my remaining items from the totaled car and explained that someone would be around to pick up the old car. The employees again were very helpful and helped me with cleaning out the car. After I had emptied the car, I offered to pay something for the storing of my old car and they won’t take any money that I offered. I decide since they were so helpful to me when I was down on my luck, I wanted to do something for them. I hope this helps you determine to use this company. Thank you
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Jon M
I wanted an exterior plastic piece of trim painted to match my cars color code. Because the piece is plastic and durable, making it easy to paint. Looking for an estimate, I took the piece off my car, showed and told them what I wanted done. I was told, "because they use water based paint, the paint wont last or stick, and they could not warranty this material." Plastic comes in different forms and strength, and widely used in our daily lives like; boats, autos, electronics, food storage (the list goes on) some of which is painted. Makes me wonder how this place stays busy painting plastic body parts with a warranty, except mind. Yes I could of spray paint this myself but I wanted to see how much it would have cost to make it last. All they had to do, spray adhesion promoter, primer, color matching paint, and clear coat the item with a warranty like any other part. Well see if their body work holds up and they stand by their warranty, since I had work done a while back.
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Alex Maryaskin
After getting a few minor scratches on my car I had been recommended to One Stop by a co-worker because of there excellent work. They treated what I thought was minor as a priority and got my car in the shop ASAP. One Stop blew me away with the workmanship and detail they did to my car, I will be recommending anyone with car damage to them! Very pleased and is a go to for great service and reliable work!
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Amanda Troost
I highly recommend one stop auto for repairs, theyre professional and take pride in their work. I was more than happy with my experience with them. Mike was especially helpful, he answered all of my questions and made me feel like a priority. They got my car done quickly with very clean work. These guys truly do go above and beyond. Extremely satisfied.
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Alvin Fua
I brought my accident claim here twice and their process if very streamlined. It cant get any easier than this, plus Enterprise Rental car is right down the road and can pickup/drop-off at their location. Great service and my car even got detailed when picked up...customer service! Highly Recommended,
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Paul Barr
Service and quality is super! I recently had my truck painted and needed body work completed. One Stop Auto Body worked quickly to return my vehicle to me looking like new. Thank you for keeping me updated on progress and for the attention to detail. You have earned a customer for life!
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Wesley Garcia
The friendliest auto shop I have ever been too. Plus they had my car out and ready to go a full week early. They own the problem from start to finish and are great at communicating with the insurance companies for you.
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Sonny Figueroa
Best collision shop. I took my new Acura for repairs after a rear end accident. After a few days I got my car back looking like new out of a dealership. Awesome job, very professional and the staff very friendly.
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Geo Red
Dropped off vehicle for an insurance claim. The process was quick and painless. The shop did excellent work on my car and it was completed about a week ahead of schedule.
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Scott Myers
excellent communication during the repair - almost too much - but great customer service and the repair was complete and still looks great a year later
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dennis s
My go to place for my auto body repairs. Excellent work and quick repairs. Friendly service and knowledgeable staff.
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Richard Abernathy
Love these guys/gals. Quality work and never an issue or problem!
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Anonymous User
Very Kind. Fixed undercarriage problem quickly, without cost!
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Raymond Luck
If you need accident repairs... look no farther
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Brian Sklute
Great body shop - good as new!
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Suk Gaines
Very friendly..good service
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Michael Wirt
Fast polite service.
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Joseph Sheppard
Great service