Priority Xpress
| Address: | 3520 Sugarloaf Pkwy #F03, Frederick, MD 21704, USA |
| Phone: | +1 301-874-3010 |
| Site: | priority-xpress.com |
| Rating: | 4.6 |
| Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–3PM Closed |
Location
Photos 1
Reviews 21
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Janice Pfeiffer
I have utilized the service at this business for mailing packages that Ive pre purchased postage and use them as a drop off. Yes, my family and I use their business also for mailing packages that I do not pre purchase postage. Yes the markup is high, but we overlooked that for convenience. August 9th I dropped off packages, then 2 weeks later I received a notification one of the packages I shipped was not received. I called the owner of Postal Place....notifying him it was never received by the recipient. He stated he would look into it and get back to me. I tried over the next week and 1/2 to get in touch...and I was ignored. Looked at as a pest. Mind you I was the one out the postage and the cost of the item. My package got lost going from Postal Place to the USPS truck!!!!!! Keep in mind I first contacted the USPS post office and explained the circumstances knowing my item was insured for up to 100.00. The catch is ( and this goes for everyone using their service as a drop off for USPS)....,if it gets lost - not logged in by USPS, you are OUT OF LUCK! No refund, or insurance covers you!.. Do not use them as a drop off. Go to Post Office. Ive spoken to everyone I know about this. Funny how compensating me $11.88 as any good business would to stand by their patrons....would be the right thing to do....but Im not quite sure he understands this. He claims it was not his fault. Again Im the one that is treated with being the problem for pointing out the problem.
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Tammy Chaney
I have a daughter that just began her freshman year in college (always a challenge). She needed a few very insignificant things sent to her for comfort basically. I work full time and it is very difficult for me to make it anywhere after work on time. I got to Priority Express literally as they were closing. He not only got it there the next day, but he also had to pack it for me. UPS had already come and gone, which meant he had to physically take it to the HUB in Gaithersburg in order to accomplish the goal! HE WENT THE EXTRA MILE AND THEN SOME!! I have used this Priority Express Urbana twice now for some very important items. They have NEVER disappointed me. They are kind, caring, and do everything possible to please the customer. LOVE THEM!!!
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David Rollins
I can understand a handling fee for accepting packages, but a 32% markup? Thats ridiculous! I was charged $50 to ship a package and then went to the FedEx site and entered the exact shipping criteria (weight, package demolitions, destination, etc.) and for the same service FedEx was charging $34. Im willing to a fee for convenience, but not that much. Should have gone up the road to the FedEx Store!
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Alice Carter
I love this place! Everyone who works there is super smart, capable, and really pleasant. You can buy packing supplies, cards, gifts, and you can ship US mail, UPS, Fed Ex, whatever. Great location with very convenient parking. Next to dry cleaners and around the corner from the supermarket. I actually enjoy going there to ship my stuff or check my mailbox.
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Bob Klein
Ive been using Priority Xpress for all my shipping needs, both domestically and internationally, for the last couple of years. The service is always excellent and the people pleasant and professional. Location is very convenient, partcualrly since Urbana does not have a post office. I think they fulfill a need and do it well.
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B Am
Staff is always friendly. I love the convenience of being able to easily drop off items that I return to different online sellers. A little while ago, I had something complicated to ship overseas and the staff was super helpful in finding the right price and shipping method. Everything arrived on time!
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Jeffrey Van Sant
The several times I have come here 20 or so minutes before their posted closing and they were closed. Their web hours are the same as their door hours- if youre going to close early often, change your hours. Ive even approached when they are locking up early. Its the young guy. Great work ethic...
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Naddie Isreal
This store is awesome, the Staff is always professional and helpful their customers needs. I enjoy going here to pick up Blue Mountain Cards or any of a kind all my needs are handled in 1 stop. This saves me time going in to town to search for a post office.
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Grace Kim
Really friendly and quick service. I went to get a document notarized and the owner, Faisal, was extremely helpful. I was in and out within 5 min. Im definitely going back for any of their services. Definitely recommend!
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Christine Jones
Weve been using Priority Express for several years as a drop box location for our business. The staff is always pleasant and helpful. Faisal, the owner, always has a smile on his face. I would recommend them highly!
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Chris Kachigian
Its nice having a local place to help with shopping. So far Ive used them for mailing packages, making keys, photo printing, etc. The service is good. USPS, FedEx and UPS are all shipping options here.
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Rusty Austin
The staff is always very courteous and helpful. They even let me drop off packages with pre-paid postage. Conveniently located right in Urbana. I highly recommend.
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Chucky Chughtai
Located in the heart of Urbana, this is a boutique shop. Fast, super-friendly service is always given. Every package is mailed with great care.
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Bernie Becker
I needed a custom package for an antique and they did a perfect job. I highly recommend them for any of your shipping needs.
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Tim Brady
Always great service. Since 2012 I have relied on sending items all over the Nation. It all begins with them.
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Matt Spinks
the owner is a huge help. this store has always gone above and beyond the call of duty.
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Peter Jolles
Nice people, very helpful. I ship packages from this location about 15 times per year.
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Hawa Camara
Great service offered by everyone there!
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Alexander Smallcomb
Quick and easy dropoff. No issues.
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Jikay k
They are great, very helpful.
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Tails Tony Fink
Its good