Crest Advanced Dry Cleaners

233 Kentlands Blvd, Gaithersburg, MD 20878, USA

Address:	233 Kentlands Blvd, Gaithersburg, MD 20878, USA
Phone:	+1 301-212-9595
Site:	crestcleaners.com
Rating:	4.3
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 8AM–6PM 11AM–5PM

Location

Photos 21

Reviews 27

Chris Smith

Ive been coming here for a while and I loved the customer service. In he past month and a half, I have been very very very disappointed with the customer service and the quality of the way my clothes have come out. With most of the regular employees gone and a new manager coming in, I have received nothing but horrible service. It seems the only time I get horrible service is when this new guy "Kenneth" helps me. He is VERY unpleasant to deal with and seems to be the most unknowledgeable employee there. I am told he is the manager, but it seems hard to believe that they Crest would make someone that stupid in charge. However, It is very refreshing to see the familiar faces of Cynthia, Jordan and Emily. Despite that, I refuse to go here anymore because of this new manager.

Zachary Alexander

Went it and dropped off the clothes feeling uneasy with whom I left them with. I get them back, after paying a premium for this service, and no stains out of the 5 garments were removed. They simply placed tags on it saying they cant fix them. Well thats fine but dont charge me the price for that, but they did. I was also presented with new stains on my white dress shirt and khaki chinos. This is unnacceptable and I regret making the 40 minute commute to come to this dump.

Lori Miller

I LOVE Crest Cleaners! I am ALWAYS greeted in a friendly way and several of the employees remember me and I dont even have to give them any information. Our clothing is always done right. I appreciate good customer service and give my business to the places that appreciate my business. We all have multiple choices usually right around the corner. Thanks for your great service!

Anne Lomperis

David, Mark, and Ryan were very helpful when I brought in my last dry cleaning order. They were gracious about redoing the ironing of a blouse that had not been pressed well. They also offered explanations for why the trim on a coat was the only place where mildew occurred. They seemed encouraging that the mildew could be removed. I look forward to success when I pick it up.

shawn gasque

82 bucks and I litterally had to take all 12 shirts somewhere else just started a new job amazing money didnt care if they were more than the other guys but damn. Shirts werent wearable not a one. Twice the price and horrible horrible dry cleaning worst Ive seen in 20 years. Sad Im gonna be 50 to 75 bucks a week for someone just not crest dissatisfied completely

C Mac

I must say that out of all of the Crest Cleaners in the area, that this is the most pleasant to deal with. I have been coming here for a few years now and have always received pleasant, honest service. My clothes are always ready for me and they have always accomodated my needs. I will certainly recommend them to anyway I know who is in need of dry cleaning.

Anonymous User

Great results and even better customer service. Shawn & his staff do a great job with all my cleaning. They know me by name and have my clothes hanging and ready to go before I even get from the door to the counter. On the rare occasions that there has been a problem they are quick to react and make sure Im taken care of. Glad they are in my hood!

marcia magalona

I have been a client/customer (express customer) for over 8 years now and counting. The staff are very friendly and these guys are the best in the business. My shirts always come out just the way I want them and I like the fact that they use environmental friendly products. Keep up the good work!

Jason Neel

The service used to be hit or miss but now is spot on. Services include everything from same day service on dry cleaning to rug cleaning. They have a new mobile app that is actually pretty decent. Dont expect to get any discount flyers on this but overall a good value

Ronda Hartzel

I really appreciate the staff and the attention to detail....with that being said.....when I was less than thrilled with my military crease.....the fixed it immediately and that made all the difference in the world. Thank you for excellent customer service.

Krystal Dell

Everyone seems very nice and my clothes are always nice and pressed when I pick them up. The lost one of my toggles on a jacket while cleaning it and did their best for find a match and offered to replace all of the toggles since they were a little worn.

Kevin Cichetti

We have been using Crest LCeaners for approximately 8 years. Whether the pick-up and delivery service or in-store drop-off/pick-up our experience has been fantastic. You get friendly people, quality work, and reasonable prices with each encounter!

Jennifer Ackerman

Pleased with my service at Crest Cleaners for all my cleaning. The only issue is womens shirts that require ironing (like mens shirts) they do not do that even after many times asking them but for dry cleaning and mens shirts they do a great job.

Catherine Breza

Crest Cleaners in Kentlands is always prompt, quick to help you when you walk in. They gave good advice on challenging projects, and cost savings tips on items that I had questions about. They have always been fair, courteous, and responsive.

Jennifer Spector

I dont need to get things dry cleaned very often, but when I do, I prefer Crest, because their prices are reasonable,and if you can take advantage of their online coupons, even better. Convenient due to many locations. Staff very friendly.

Anonymous User

Excellent service and support from Shawn and his expert staff. always ready to accomodate any issue that comes up! customer service is top notch i am always greeted with a pleasent "Hello Mr.Tievy" world class service!! David Tievy

Jeff April

Consistent delivery of service. If you are the type of person who doesnt like surprises then come to Crest. Ive been using them for over 10yrs and it has always been a non event from drop off to pick-up.

Misbah Qureshi

first time tried it. even though it was not the day to pick it up the driver came and took my clothes for drycleaning. he was very courteous, and helped me explain the process.excellent service.

Joel Lanning

Great service, the text message when your order is done is very helpful. Being able to turn in an order before 11am and having it completed by 5pm the same day is very convenient.

Jill Smith

After doing drop-off for more than a decade with Crest, were using their pickup and delivery service now. Its fantastic - convenient and with the usual Crest quality cleaning.

Zach Boisi

The customer service here is professional and they are always prompt and top notch with their dry cleaning services. I would recommend Crest to anyone in Kentlands/Lakelands.

Pepe Kuo

The home delivery pick up and drop off are always on time and they send out reminders every week. The items came back as I expected with my instructions followed.

Ian Woodworth

The clothes look great! Other dry cleaners have had problems in the past getting the wrinkles out of a seersucker shirt of mine, but Crest had no problem.

Stuart Levy

I use the Kentlands location all the time. They do a great job with the clothes and the people that work there care to make sure everything is right.

Melvin Murphy

I keep taking this place jobs I doubt they can do, and they keep cleaning them up like new. Good place to go if you live or work in the area

Bruce Kershner

Everyone Ive dealt with there is friendly, they provide great service, fast and convenient. They also offer great coupons and discounts.

Brian Karafin

Always willing to go the extra mile, no matter what the issue or concern. Clothes always come bac k to me in great shape.