Glyndon Lord Baltimore Cleaners

Address:	6 Central Ave, Glyndon, MD 21071, USA
Phone:	+1 410-833-5200
Site:	glbcleaners.com
Rating:	4.8
Working:	7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed

Location

Photos 58

Reviews 16

Adam Smallow

I just went through an awful experience with Glyndon Lord Baltimore Cleaners in Hunt Valley. I dropped off five new custom made shirts to be dry cleaned there a little less than two weeks ago. When I picked up the shirts this past Monday, three of them had creases in the front and were not pressed properly. They took the three shirts back to repress them. Four days later, I come by to pick them up and was told that the shirts were taken back to be pressed for a third time because they didnt like how the shirts turned out after being re-pressed. I was incredulous that a cleaners would have a difficult time properly pressing a shirt once, let alone three times. I returned today to pick up my shirts. The cleaners added starch to the shirts without asking me (I never put starch in my shirts). And the final kicker was that the woman behind the counter told me that I should get the shirts dry cleaned next time. I requested dry cleaning when I dropped them off and they were laundered instead! The shirts are stiff and look horrible. Also, there are three small holes above the label by the collar in each of the shirts. These were brand new shirts and never worn. Those holes were likely caused by safety pins they used but there is no point on even explaining it to them. One of the managers called me earlier today and offered me a credit in their system. Whats the point? Im never stepping foot in a Glyndon Lord Baltimore Cleaners again.

c rap

Will not use again. Sent an 8x10 wool rug for cleaning. Rug came back cleaner, but the 2 corners (where it was hung to dry?) are now stretched longer. Rug also must have been folded lengthwise at some point, as the backing now shows a fold line and is essentially crushed along this line. Also, the fringes on the opposite side to where it was hung (and stretched) are stained and stiff. Note attached to the rug said it was sent like this, but it wasnt. Company didnt call to let me know when to expect return (until it had been delivered) and rug was left on my doorstep until i got back from work. Fortunately it didnt rain. Free pickup nice. Overall not impressed with service.

Craig Timmins

I called Glyndon Lord Baltimore several days ago and scheduled for a rug to be picked up for cleaning. They told me when they would pick up the rug and it happened as it was scheduled. I was later called by the company to ask other important questions about their service. I told them that the rug was being cleaned due to a flood and that I was not sure when the repairs would be completed. I was told that they would keep the rug in storage until the construction work was completed. So far Im very please with their service.

Vincent Carbone

As a loyal Front Door delivery customer, I have used just about every aspect of the services offered by Glyndon- garments are cleaned and prepared in the most professional manner, linens & comforters are expertly laundered, and all sizes of area rugs are handled with ease. Glyndon keeps my garments in their best shape and handles my home goods in the same professional manner- dont be fooled by their neighborhood feel- they are the most competent cleaners in the area.

Eric Neumann

We have used Glyndon Cleaners for many years while living in multiple homes. They have proven themselves to be one of the most reliable and consistant services we utilize. The ease of hanging our laundry out two days a week and the quick turn around time is amazing. We actually have a permanent hock installed in our front entry specifically for Glyndon. We love the monthly specials and contests that add a fun twist to the experience. Highly Recommend.

Betsy Wendell

Wonderful services and delivery. Everything from rugs cleaned and delivered, new padding, dry cleaning and everything picked up at your door. Dont know why anyone would drive to drop off and pick up their dry cleaning again? I use GLB for my business Octavia Boutique in Cross Keys and have done so for over 10 years, when needed. We have had nothing but perfect results. 5 Stars and the employees are all Rock Stars!

YaWen Lu

I highly recommend Glyndon Lord Baltimore Cleaners pick up and delivery service. Every time I have used their service, my clothing was always returned promptly with each item thoroughly cleaned and carefully folded. Brad, their Sales Manager, is always quick to respond to any inquiries or concerns you might have. Although they charge a bit more than other dry cleaners, you cant beat the service and the quality.

Nena Villamar

Actually, the dress I sent to be cleaned accidentally got sent home to another customer. Mishaps sometimes occur. What impressed me was how well GC dealt with the matter. They got my dress back, comped me the cost of cleaning, and they were very friendly about it. Also, my silk dress had a greasy-food stain on it and they got it out even though it had been crumpled up in my laundry basket for two months.

Betty Six

I liked the fact that Glyndon Cleaners came to my house in Hampstead (10 mile away) and picked up and returned my rug at no cost. I was also appreciative that they kept me informed of the process and when my rug required additional serving, Their customer service was exemplary and their knowledge and services were offered at a reasonable price.

Wilmina N Landford Hudgins

Ive had a wonderful experience. I brought my wedding dress and work attire that had very old stains. They were able to make each clothing item look new! I had taken my clothes to a previous cleaner and had no success with getting out the stains. I will be going to Glyndon cleaners for all of my laundry needs. Thank you!

L Messick

Excellent Quality Cleaning! Lord Glyndon does shirts better than any dry cleaner I have ever used. Clothes are ALWAYS ready on time and immaclate. Staff are consistently courteous, professional & helpful. Ive used many Dry Cleaners over the years and Lord Glyndon makes them all pale in comparion. Art G

Todd Wintermute

Highly recommend. I had an issue before but they were able to resolve it and Demonstrated amazing customer service. I had a shirt altered and the job was done so well I couldnt even notice which sleeve was done. If you need any dry-cleaning or alterations this is the place you want to go!

Jacob Peterson

I had a rush order due to some unexpected circumstances, and they did a phenomenal job in less than twenty-four hours! (I would not advise doing this on a regular basis though as it can place undue stress on the business and employees. Plan your cleaning ahead of time!)

Karen Fields

Our driver is always on time, courteous and helpful. Our clothes are always clean and fresh, in a timely manner. We have had 2 rugs cleaned and they came back quickly and refreshed. Glyndon has a very dependable pick up and delivery service which we highly recommend.

Jeannine Morber

We moved to this area a little over a year ago and are so glad we found Glyndon Lord Baltimore Cleaners. They do a great job, at a great price and have exceptional customer service. Theyll be my dry cleaners for life!

Mary Pat Doyle

They did an amazing job on my wool area rug. It had a lot of stains from 3 boys and a dog and it looks brand new. They picked it up and delivered it with no hassle and the price was great. Thank you for a great job.