Address: | 21605 Great Mills Rd, Lexington Park, MD 20653, USA |
Phone: | +1 301-737-6072 |
Site: | stores.advanceautoparts.com |
Rating: | 3.7 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
DR
Drocifer Michael
The bald headed man that works at this location is beyond rude.! Went in to get a battery and I asked the associate if I could get some help installing the battery due to I had never changed one before in this vehicle, and with the mount it can be tricky. I received an eye roll and a huff and puff because it was apparently an inconvienance. I took my battery and told him I didnt want to cause him to have to provide a positive customer experience. I will not be back to this store. Get off your high horse sir and realize you made me feel like I was inept to ask for such a small meaningless request. Oh and enjoy your customer complaint to corporate due to your lack of customer service!
JE
Jeff Reisman
The manager at this location is terrible. I went there trying to replace a fairly inexpensive part that a local auto shop had stated was defective, and the manager basically called me a liar and stated that he wouldnt care if he lost my business. There were a whole variety of ways he couldve approached it more diplomatically, but instead he opted to insult a customer. Do yourself a favor and go to any of the other auto parts locations in the county, such as the one across the street.
PA
Pat OConnor
Lexington Park, MD store Online order (from the other side of the state), in store pick up and installation of a battery in my daughters car -- couldnt have been easier, people - especially Joyce - couldnt have been nicer, or more helpful. This store is a great example of AAPs commitment to customer service... Way to go!!!
WA
walter guzman
Siempre tratando de ayudar te en lo más que puedan aunque no hablan español pero tratan de entenderte y te ayudan
JE
Jessileen Knowles
Great customer service! Went in to buy wiper blades, got a discount, and the sales associate replaced them, free of charge. Wonderful service!!
JE
Jeff Reynolds
More expensive than buying oil at Wal-Mart. Better selection of chemicals and parts though obviously
OL
Oliver Stewart
Good Service. Has most auto parts you need. Will order for you too.
CH
Chasity Thibault
Staff is very helpful and prices arent bad.
LE
Leonardo Alvarado
Worse experience ever.
ER
Eric Etzel
Easy in, easy out.