Address: | 107 W Baltimore St, Taneytown, MD 21787, USA |
Phone: | +1 410-756-6608 |
Site: | deanautomotive.com |
Rating: | 2.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
ME
Melissa Luhn
If I could give these guys negative points I would. My Daughter wrecked her car and busted the radiator and condenser. After my Daughters car sat at their shop for 2 1/2 weeks, they still did not check for a blown head gasket. They replaced the radiator and condenser and told me that the car was running fine. Which I could not understand since she drove it all the way home (about 6 miles) after the accident. I thought for sure the head gasket was ruined. I asked several times for them to check it and they assured me the car was fine. 2 days later the car was overheating. We returned the car to get them to look at it again and all they did was fill it up with coolant and sent her on her way. STILL DID NOT CHECK GASKET. 2 more days later the car overheats again. They hook it up to computer and tells her no code came up. Then tells her " just drive the car carefully and if it happens again to come back. STILL DID NOT CHECK GASKET! Even after being told numerous times that the car was smoking when we drove it to the shop. Finally we took it straight to Taney Service down the street and low and behold, the gasket was warped and by this time it was bad. Then they found other problems that Deans overlooked. I can not believe they would send my Daughter home with the vehicle like that and tell her to just drive it carefully. I will NEVER take any of my vehicles there again. I definitely felt like I was taken advantage of. I am glad I found Taney Service Center to repair the car the correct way. I will feel much better NOW knowing my Daughter will be safe.
KO
kody rogall
Called every shop in town to do a simple bushing job on a lower control arm, each shop quoted me from $120-$150. Deans did it for $75 and did it in a timely manor. Taney service is good also but they will break your pockets!
SP
Spinner Master
I have been a customer since 2005 and they have been truthful and trustworthy. Anytime I have a problem they fix it. I would recommend them.