Address: | 5831 Buckeystown Pike, Frederick, MD 21704, USA |
Phone: | +1 301-620-9364 |
Site: | precisiontune.com |
Rating: | 4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
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Benjamin Wooten
I am honestly not sure what to think. The guy at the front seemed nice. But i think good of most people. I do all my own services. Oil, tranny, w/e it is. This time though, my wife said, "Hey, take a break. Go shop while someone does your oil for you". So i did for once. Got it back, seemed fine. 10 miles or around that later of driving. My alternator smoked out. Yes, full blow out. This is why i am not sure. This alternator had no issue before. My vehicle has no shorts or wiring issue. This seems to be purposefully done. And he also gave me a list of "issues" that i checked on my self when i got home. And none of them existed. I also noticed a small leak in the oil pan ( that was not there last i checked ). So i checked, and what do you know... The bolts normal tightness had its seal broken.( by this i mean the rust/grime/ etc that gathers and makes a bolt hard to start with the unscrewing process ). Tightened up the bolt and cleaned it up, ran it for a bit to check. No leak anymore. So i am sitting here thinking they did this to draw up more business....? But they did not mention this small leak in the list of "Issues" which makes it more fun. They would have seen that easily while under there. So, make up your own mind. I have friends ( discovered this after ) that have been here as well and have been scammed hard them selves.
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Trista M
Despite their lack of living up to a lifetime brake warranty, I decided to try Precision Tune again since itd been several years. What a mistake. When I called, I was asked information regarding what kind of car and was told that, "yes" they could fit me in and put on brakes (and rotors if they felt it needed it). They asked when Id be there and I said in 20 minutes. Upon getting there in 15 minutes and repeating information I was told thered be an hour or so wait because two oil changes were ahead of me. Then he proceeded to tell me that Id need to come back tomorrow to get the actual work done. That theyd just CHECK my brakes in an hour or so. He said he must not have realized the time when I was on the phone. He didnt offer me a discount for his error, despite their being coupons I can see now on their site. Instead, as I was leaving, he said I wouldnt find another shop open in a tone that implied I was silly for trying. The guy had "pain" tattooed on his hand. All I know is he sure was one.
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Kevin Bates
Going here for many years for car repairs and maintenance services like oil changes and fluid flushes. They work on my Hyundai, Toyota and BMW vehicles, they know basically what the dealer knows, but at much better prices than the dealer. The thing I like the most is they dont require appointments, in fact, most of the time they get your car into the shop while you wait. Tip: If you dont want to wait too long for the car to be serviced, call ahead just to make sure they are not too backed up, they are a busy shop. I have found that it takes somewhere between 30-60 minutes for an oil change, a couple of hours for a brake job, youll have to leave your car there for bigger more complicated repairs. I dont mind leaving the car there for a couple of hours while I go across the street to Wal-Mart to pick up things and then to Ruby Tuesdays for some food. If you have to wait in the customer waiting area, its clean and they have a good TV and gourmet coffee.
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Doug Walgren
Id like to especially recommend the work and the extra personal effort of both the shop manager and the technician who worked on my car based on my experience at Precision Auto Care on Buckeystown Pike in Frederick. Ive always been pleased with their readiness to change oil and advise approaches to smaller jobs. But Installing a new timing belt on my 2004 Toyota Sienna is not a small job.... involving a substantial commitment of time, technician experience and coordination of a customers dislocation. The personal effort they made in going out of their way to deliver this job with the least inconvenience to me was something very special. they deserve real credit for their care for their customer... and for keeping a car with 250,000 miles on it running like a top.
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Dabeer Mallik
Watch out for the Manager, he is very slick at taking your money. When you take you car for a minor job, they will find something big to milk This guy does not give in easily, he is very persistent. A guy came for tune up of Mazda 2003, the found a catalytic converter (costing $1,800 ) problem and made an estimate of $2500. For a car that is worth may be $1,500 at the most. I went in for a wheel alignment and they made one excuse after another to charge me 3 to 4 hours on top of wheel alignment. I took the car to another shop and the found all it needed was an alignment for $74.00 So be ware.
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Rere Roberts
The staff was very friendly they made us feel very comfortable they fixed what was needed they told me I needed a water pump got the water pump everything was good to go but then when I went to get my car 2 Days Later its running differently than what it was before there was no jerk or pull and now theres a jerk and pull so I really feel like they messed with my car I havent called yet but I will to get you an update
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Jessica Jupiter
Compared to my last experience with this company the new manager is very kind and knowledgeable and seems to cares about the customers vehicles and helping us to maintain the routine maintenance of them. This is back on track and I am back to giving them my business and anyone else that I know I will be more than happy to refer them to Precision Tune. Keep up the good work. Thanks
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Theresa Hughes
I am a return customer to this business. The new manager provided exceptional service. I had a problem with service that was done when there was another manager, and Nate apologized for the poor service I received and didnt charge me for my oil change. Service above and beyond. I will definitely go back.
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rafael medrano
Besides getting fast service, the technicians are very educated in their profession and use their knowledge to better educate the customers. The employees here give honest feedback and are willing to answer any questions. I am looking forward to coming here regularly for my car maintenance.
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JoAnna Pugliese
This is by far my favorite auto care place in Frederick.The staff is excellent, always polite and professional with a sense of humor. The prices are fair and Ive never been disatisfied with the work done. If I were staying in Frederick this would have been my shop for life.
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Linda Webb
I have always had a great experience at this precision tune, Frank is wonderful with the customers and treats everyone the same. He was gone for a while and the person that was there was aweful and not friendly. I was thrilled when I went back and seen Frank was back
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Matthew Ambrogi
These guys are amazing. They go up great lengths to not only care for your vehicle, butwork with your budget as well. I cannot thank these guys enough for the work that they do.