Address: | 140 Great Rd, Acton, MA 01720, USA |
Phone: | +1 978-263-3114 |
Site: | autosciences.com |
Rating: | 4.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Jason Gilpatrick
Im a little late leaving this review, but still felt compelled to let everyone know about my experience with Advanced Auto Sciences. In October I was told by a repair shop in Ayer that my 2007 Accord V6 needed a motor, and that they were unable to do the repair. They suggested Advanced Auto Sciences. I did research as I do care about my car a lot, and wanted to make sure it was in good hands. Dave answered when I phoned them. He was very nice and professional. I got the car towed there that day, and by the next morning Dave confirmed that it did need a motor. The car had relatively low mileage for the year (86k) and I told him I didnt want a motor with higher mileage. He ended up locating a motor in Canada with 56k on it, and had it at his shop in three days. The repair went flawlessly, and when I picked up the car it drove like new. They also performed an alignment. I can honestly say that this place is simply awesome. They are all professional, the shop is clean and easy to get to, they are quick (yet very thorough) with repairs, their prices are more than reasonable, and they know Hondas and Acuras inside and out. Although it was terrible having to replace the motor, the team at AAS did an amazing job, and I couldnt have been happier with my experience. This is probably the largest repair you could ever have to do to a car, so let this serve as proof that if they can do this job and do it perfectly, they will from now on be the only ones allowed to touch my car.
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Anonymous User
This repair shop totally ruined my car. First of all I brought the car in for a steering wheel problem. After they installed the after market part, every time I turned the wheel it made a grinding sound. When I brought it back in, the owner said he didnt hear a thing. I had brakes done. Instead of removing the wheel covers the mechanic took the bolts off with the covers in place and all the wheel covers were totally scratched. Plus when I applied the brakes all I could hear was a grinding sound, again the owner of the shop could hear nothing. And finally, they changed a gasket, put it on wrong, and all the transmission fluid leaked out thus totaling my transmission and therefore my car. The car was barely drivable, just enough to get me to a new car dealer where I was lucky to get anything at all for it. Of course when I complained, Dave, the owner, disavowed everything. This is the worst and most incompetent repair shop that I have ever experienced and RUDE! PS Although this happened several years ago and Dave has long forgotten about me, this is no mistake as I STILL HAVE ALL THE RECEIPTS AND INVOICES FROM ADVANCED AUTO SCIENCES and the receipts from the dealer who tried to repair my damaged car. I also have the bent gasket that AAS installed incorrectly. In addition, the dealer where I traded in the car has records of my car with the damaged transmission. Just because time has passed since this occurred, the anger does not go away.
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Lashandra Johnson
Dave has been providing service for my 1995 Honda VX Hatchback since 2000, when I moved west of Acton. The technical quality of his work is superb. I work at MIT and know technical quality. Dave is honest, never recommending extra work for my gently aging commuting car. We debate all maintenence (new tires and muffler this summer). The second 90,000 mile checkup is due, and the question now is whether it is time for a new Honda (and which one is a good match for my needs). The 95 still gets almost 50 MPG, and continuing to keep it running reliably has been a huge frugality win for me and it has given me time to wait for a better product (still looking). One of my main reasons for brand loyalty is knowing I can continue to go to Advanced Auto Sciences with a new Honda. I am happy to be through with getting service from the dealer, which I did with the 1984 CRX and this Civic prior to 2000. I never knew who was doing the work or whether it was necessary, and waiting room times were really long and miserable. Dave has two Accords on hand that a customer can rent for the day, for longer jobs. Oil changes, when scheduled ahead of time, are done as soon as I arrive, and I am on my way in just a few minutes. Saving the customers time and money while providing excellent technical work must be Daves goal, because it certainly is the result. I am lucky to have this resource and recommend it highly.
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Jong Kim
My wife and I have used David for nearly a decade. We used to live in Acton, but moved to another town more than 2 years ago. From my new home to Acton, it takes about 40 minutes without traffic and often an hour or more during rush hours. Yet, I still take all my cars to David for all service needs. The quality and the affordability of the services David provides is still worth the occasional long drive. David is a skillful and honest person that you can depend on. He not only excels at the technical competency but is a man of integrity who does not try to talk you into unnecessary repair. It is a blessing that I havent had to take my cars to dealership for the past 10 years or so ever since I found David, even though I have always purchased new cars. In my opinion, there simply is not a single reason to take your cars to the dealership that often seems more interested in ripping you off than solving your real problems at affordable price. For over 10 years, Ive only purchased Honda cars, not only because I like this brand (although there are some other brands that I equally like) but also because I knew I could depend on David for all servicing needs. I wish David serviced other brands as well. Maybe its time for me to buy an Acura. I highly recommend David to anyone who owns Honda or Acura.
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Sudhir P
I am glad I found Advanced Auto Sciences. Dave is a great guy. He is a very honest man. He suggested to replace engine mounts on my wifes Honda Odyssey before a long road trip. It was an expensive repair mainly because of the original honda parts, I am glad I did it as I could clearly feel the difference. He also suggested I replace rear brakes and calipers. I feel comfortable in accepting in what he suggests unlike other places where I remain skeptical even after the suggested work is complete. Recently I took my wifes van back to Dave as the VSA and Brake lights were coming on. I really appreciated his candor in mentioning the calipers he recently installed was causing the issue and he would take care of it right away. I left the van for the day while he replaced the part and fixed the issue. It was free of charge. He has a great staff too who are also friendly and also make you feel comfortable in their explanation of any given problem. If I have to buy a car I would go with Honda or Acura because I have access to Advanced Auto Sciences which is nearby and reasonable. Keep up the good work Dave and team.