Boston Sports Clubs

Address:	15 Gorham St, Allston, MA 02134, USA
Phone:	+1 617-731-4177
Site:	bostonsportsclubs.com
Rating:	3.4
Working:	7AM–7PM 5:30AM–10:30PM 5:30AM–10:30PM 5:30AM–10:30PM 5:30AM–9PM 7AM–7PM 7AM–7PM

Location

Photos 39

Reviews 4

Michael Oliver

I have much of the same experience with the sales staff that every other user has with this facility. I originally joined about a year ago when 59.99 was the the cheapest month to month rate. Under this rate I had to pay a what I thought was a lowest price guarantee fee once a year in January, which I believe was 40 or 50 dollars. For my first 5 or 6 months the gym was in pretty good shape. The equipment was kept up and I never noticed any problems with equipment breaking or tears in pads. At around the point when they started offering new cheaper memberships I have noticed a severe decrease in quality of equipment. Every machine pad seems to have a tear in it, at least 1 out of every 5 cardio equipment machines is broken, and I would say almost all of the cardio equipment make a harsh screeching noise when they run that I assume is from dust and dirt build up inside the machine. In the past 2-3 months I have noticed the dirt to really build up in this gym. It is bad when you notice the same piece of trash in the same spot as yesterday or you can see the dust on the fans and hvac vents. When the membership amounts changed I attempted to talk to a manager, but during the time there plans where changing every week so, either I was given wrong information multiple times about fees and cost or the management didnt really know what was going on. Around memorial day I decided to really attempt to change my plan because I am paying 2x what they are now charging for the same membership. I attempted to change my membership for 6 days in a row. Each day I was either told the manager was not there or after having a new manager attempt to change my members and failed I gave up. I even ask what time a manager could help would be there the next day. I was given a time window and when I showed up the manager had already gone home early that day. After attempting to change my membership many times on multiple occasions I have decided that I am just going to wait till my year is up so I do not incur multiple fees. (1 for early termination and another for being a "new customer") This really is the only decent size gym in the area and they have a large amount of free weights, equipment, and if you can find one that doesnt make a horrible noise, cardio equipment. It is a shame that the management team is so terrible.

Jay Friedland

Ive had a passport membership since 2013 and have gone to the following BSCs: Wellesley, Lynnfield, Watertown, Allston, Downtown Crossing, and South Station. The Allston one has been my main location for the last 3 years due to proximity to my current apartment. I dont think I have any complaints, so Im giving it a 5 star rating. Granted, it doesnt have a pool or hot tubs like the ones in Wellesley or Lynnfield, but those are outside the city, so this one wins on the convenient location factor. Classes- I do yoga on the weekends with George, and hes awesome. Theres a clear noticeable difference between when hes instructing and when theres a sub. The guy know show to project his voice properly to when theres a lot of people in a gymnasium-style room (BBall court). You can hear every instruction clearly and he doesnt "clutter the airwaves" by going off on spiritual nonsensical sidetracks unlike other instructors. Working Out- What this one has that the others dont: High Ceilings, a LOT more open space (roughly twice as much space for Olympic lifts as South Station), multiple cable machine setups, ample supply of Plyometric and step-boxes. Other than that, it pretty much has whatever you need that youd be able to find at a normal gym. 4 flat benches, 2 incline benches, 1 decline, 2 basic squat racks, 1 squat cage, rubber floors for easy deadlifts/cleans/etc in anywhere you can find space. 3 matted stretch areas. Theres also a LOT of cardio machines. The Clientele/other gym-goers- Everyone is generally friendly and respectful. If you want to use an area someone is already on then you can ask "how many sets do you have left?" or "Can I work in?" and almost everybody will kindly answer/accept. Finding a spotter is also easy. No one is trying to show each other up or aggressively grunt or anything crazy like that, if anything, youll constantly be able to find friendly people to bounce ideas off of. This isnt one of those Lunk gyms from the planet fitness commercials, no one is going to judge you in this gym (rarely, someone will be "that guy" and be completely inconsiderate of other peoples space. Feel free to judge "that guy") so yeah, FIVE STARS!

Anonymous User

I changed credit card providers and tried to change my information at the club a few times but due to a manager not being available or having to wait for someone (and having only a hour break from work) I figured I would get around to it some other time. Well the time came when my membership card was not valid any more and after paying my total pass due amount I enjoyed the gym that day, and returned the next day to find out my card did not work again. Thankfully the desk rep who helped me the previous day let me work out (instead of waiting for a manager which is a painfully slow process at fenway, especially for someone on time restrictions from work.) So as I was leaving the club a manager was available for me and told me that since my membership was cancelled (even though I worked out a few times a week up to that point and paid my full amount owed the day before) I had to reregister and pay $29 + etc.... as a alumni member (and member in Boston for 3 years). I found this ridiculous. Was I wrong to not hunt down a manager to pay my bill sure, but when a manager was available and I was at the same time I paid my bill in full. To find out the next day the club wanted me to pay another fee to sign up again! In my experience in business, I know the customer is not always right and this situation is certainly not right on both sides. I run a business in Boston and rule #1 is "Take the money" I offered to pay and continue to pay my monthly dues to keep my membership but the club wanted me to resign and pay a extra free to rejoin as a member. That might seem ok to you but as someone who never left I do not agree with the scenario. I am currently enrolled in another gym in Boston on a trial in which there are a large group of people who left BSC for issues with poor management and much more simpler issues than mine to fix. So as someone who runs a business in Boston I figured I would offer you this e-mail as a courtesy so that you can fix your policies if your club wants to lose multi-year members over $29 and other silly issues such as dirty machines. Then you are welcome to. Thank you

David X

The worst gym experience I have ever had in 7+ years. Signed up under a 10 day money back guarantee promise publicly advertised. Cancelled my membership within 2 days because of unsanitary conditions and overcrowding. 2 months later, I still have not received my money back. Not only that, but now they claim that they never received a cancellation notice and have tried to charge my credit card for further payment, even though I signed a cancellation notice in person at the gym. If you look on the Better Business Bureau for their parent company, New York Sports Clubs, you will find a D- rating for them, with a failure to respond to 159 complaints and only negative reviews written for them. Simply put, this place is not worth your time and money, and deserves nothing less than to be a shut down and have a class action lawsuit placed against them. Please, do not do what I did - listen to your better judgement and do not go here.