Boston Sports Clubs

Address:	800 Boylston St, Boston, MA 02199, USA
Phone:	+1 617-262-2050
Site:	bostonsportsclubs.com
Rating:	3.7
Working:	8AM–7PM 5:30AM–10:30PM 5:30AM–10:30PM 5:30AM–10:30PM 5:30AM–9PM 8AM–7PM 8AM–7PM

Location

Photos 69

Reviews 17

Elle Huebner

The location of this club is great, although, it is run down and very dirty. I sprained my ankle in a Zumba class because the wood floor is splintering and coming apart. The machines are outdated and used to belong to the prior sports club, which BSC took over. My ex boyfriend got an extremely bad staph infection from taking a shower here without sandals.The training sessions are very expensive and the quality of the trainers is inconsistent, so, you really have to do your research. I have been with BSC for over 10 years and the one consistent aspect is poor management; because of this, paperwork is often mishandled. Over the years, Ive had at least a few instances in which I had false charges or price changes without my knowledge. Though, they are always apologetic and eventually get around to fixing the problems if you point them out. Ive heard they were trying to fix their management/ corruption issues and I have not had any problems recently. I tried to avoid BSC for a while, but, they bought out every little gym I joined, so I finally gave in. Their best asset is accessibility;no matter where I am in the Boston area, I can easily find a BSC to get a work out in if needed. And, compared to other clubs in the area, their monthly rate is not too bad.

Pritesh Shah

I had first spoken to front desk about cancellation and they told me Manager will call me back. I did not hear from then, I had spoken to Member Services in May 2015 and had complained that I am getting charged for membership even though it’s supposed to be cancelled. They have this documented in the account that I had called. I had mentioned to them that I would like to talk to sports club to ensure I do not get charged for April/May and instead they noted I rather resolve the membership cancellation with the office directly and they never cancelled my and my wife’s account and kept charging $149 every month since then. Now when I called to ask why I am being charged they say that service was never cancelled so even though I had called but don’t have conformation there is nothing that can be done about the charges. I told them to pull up the recorded conversation ad they do record it and they said we will not be doing that. I cannot understand even though the notes show that I had called and we have not used the service why would they still want to charge. I use to love the place and use to recommend to any friend but cannot believe when had to cancel the membership they would do it this way.

Johnnathan Luu

BSC has terrible customer service. I became a member back in August but decided to cancel because I had a free gym at my school. I called in to cancel they told me I was all set but they charged me the next month so I called to ask what was going on and every time I called there was no manager there. I left my number and name to let them call me back but no one called back. I did this 4 times. I cant believe I had to call them 4 times just to get no call back and after they charged me AGAIN the next month I had to go there and talk to a manager. All he said was if I did not have a cancellation email (which they never sent me), I wont be able to get the refund. He said he was going to contact the company but still nothing. This is really unfair I am still waiting for the refund but Im left waiting like this. I dont care anymore this tells me you guys have terrible service and are just ripping me off. I wanted to say if you were in my shoes, wouldnt you be upset? Not only that I also sent a message to the company myself, they never responded to me either. If you see this contact me and please take care of my situation and Ill take this down.

Heather banagis

The gym itself is nice but it gets a little crowded around 6pm when I go after work. The locker rooms are probably the nicest ones I have seen at any gym. I would probably give the gym 3 stars if it wasnt for the trainer Ian.I had a slipped disk in my lower back that I had seen numerous trainers and physical therapist about for years and made little progress. Within two times working with Ian my back felt so much better. We worked on my posture and strengthened muscles that were imbalanced. He showed me exercises to do on my own as well. He opened up a whole new world of fitness to me and I look and feel like a new person. Unfortunately I moved so I am no longer working with him but out of the many trainers that I have had he is by far the best. I would recommend going here just to train with him.

Rinaldo Dorman

After having worked out at the Fenway location for a couple of years, this location is such a step up. Both the size of the facility and the offerings in it are vastly improved. Plenty of lockers, larger towels, several water dispensers (not sure fountains) with cups. None of that begging for towels either, they are just out for the taking. Wide array of kettle bell weights. And the place is kept much better organized and tidy. The down side is that it gets VERY busy during peak hours with all the office buildings in the area.

Alya Garry

Great for a gym to go to during lunch. Their yoga classes could be in a better room and a bit more challenging. The space could use an upgrade. The womans locker room comes stocked with towels, hair dryer, shampoo/conditioner, body wash and mouth wash. It gets very busy during peak hours but still has plenty of space and machines to get a workout in.

Elizabeth R.

The Prudential location is a great spot. The classes that this location offers are really good, with engaging and fun instructors. The equipment is updated and there are a lot of treadmills. It gets pretty busy around 6p, but that is to be expected.

patrick dehertogh

Friendly staff, and a good mix of people. Whether you a powerlifter. Or an older gentleman. Or older lady. Good vibes here. Although they need to pull up the rubber mats and clean for the rotting smell. The experience overweight the rotting smell.

Michael James Polec

The location is really the only redeeming quality of this club. The mens locker room needs a facelift, the sauna is dirty (and usually broken), and customer service is to be desired.

Stephen Froelich

From Minnesota and needed a good gym to lift on vacation. Friendly staff, nice equipment, and plenty of weights for the avid lifter. Ill be back if Im in Boston.

Alex French

Clean, friendly, helpful staff. Great place to work out while in town on vacation.

Josh L

The machines at the Prudential Center location are always dirty and very dusty.

Jason Huber

Its small so it gets very busy at peak hours. Great locker rooms.

Kerry X

Small gym but good enough for something close

george wang

Not a lot of equipment

OC 1

Easy to get here