Address: | 179 Chief Justice Cushing Hwy, Cohasset, MA 02025, USA |
Phone: | +1 781-383-3001 |
Site: | cohassetcollision.com |
Rating: | 4.4 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 9AM–12PM Closed |
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Mix the Fix
I was recently in an accident. My Car was almost totaled. I had damage to the front end of the vehicle including the bumper, grill, both sides of the hood, tire brackets and so on. My insurance asked me to take the car to a repair shop associated with them. I researched and one of the places was Cohasset Collision Center. I checked their reviews and they were alright. They worked on the car for 10 days or so. When I went to get the car I noticed some issues with the molding on the bumper. Person in charge told me this is the best they could do with after-market parts (molding was coming out of the bumper on the right side). He also said there is no way they could put original parts. There were also some scratches on the bumper. My hunch is that they charge the insurance for the usual after market parts but actually buy cheap after market parts because as you know there are a lot of after-market companies with some selling junk. Anyway, this is not the issue and the story continues. I went and took the car. I did not want to deal with the headache of the bumper so I just left. I drove the car for a few days. Then a few days later as I was driving on the highway, I notice very strange sounds from the gear as it refuses to shift, Check Engine lights up, car can shift only to the third gear or may be second. I had school and other errands that I had to put on hold and I drove directly to the nearest dealer. Dealer immediately checked the car and told me that my transmission was gone. WHAT? HOW! How did this happen. After checking the car they notice that that the hoses for the transmission fluid were hooked in the wrong place which made the car leak transmission fluid. They determined that this was done by Cohasset Collision Center because in order to fix the bumper and the front end of the car they had to take out the transmission hoses. When this collision center went to hook the hoses back after they were done, they hooked them wrong. Which led to the car leaking transmission fluid for days until the transmission was gone. We are talking 4-5k cost of damage (new or refurbished transmission). Car was not drivable. I immediately contacted insurance and they went out and checked the car and determined it was Cohasset Collision Centers mistake. Imagine if you had no insurance or if your insurance did not cover this. This is a disaster. Besides, I was without car for over a month. I had to ask friends and family for rides. It was miserable. Dealing with Cohasset Collision Center people was like pulling teeth. Anyway, I will never take any car to them again and they will never work on any of my vehicles. This was by far the worst body shop I have dealt with for ages.
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Wenig Kriminelle
This place has been a total nightmare. If I could save one person from bringing their car there my review would be worth it. I got into an accident with my car which wasn’t my fault, my insurance suggested I take it to Cohasset Collision. The estimated time of completion was 10 days. They took a month. When I picked up the car and brought it home, the same day I noticed moldings which were replaced were falling off, scratches on the bumper which weren’t painted, dents on the hood they made while prying it open, and poor quality overall work. The work they did was VERY SLOPPY. I called insurance and told them my concerns, they told me that Cohasset Collision Center has been paid for those repairs and they MUST repair them and make it right. I brought it back to them, and when I went to go pick it up they informed me that “the aftermarket parts they used on my car don’t really fit that good and I have to live with it”. It was becoming more of a hassle than it was worth, so I let it go. 5 days later when I am driving my car THE TRANSMISSION HOSES FALL OUT OF PLACE DUE TO POOR QUALITY WORK AND THE TRANSMISSION DIES!!! I bring it to VW, and they tell me that parts that the collision center claimed to have replaced with suspension issues were not replaced. Cohasset Collision SCAMED ME and destroyed my car. DO NOT BRING YOUR CAR TO THEM!!!!!!
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Michael Hines
These guys make the best of a bad situation, kinda like bragging about your surgeon after they cut you open and sewed you back up. Unfortunately, with seven cars in the family we have used Cohasset Collision more than once. Mike Harris, who is one of the people who works the front end of the shop is terrific and the work they do on many high ends cars is top rated. As a Liberty Mutual customer this shop is one of their preferred shops so Liberty will make sure that the work satisfies you. From our experience they are really good on German cars with all their special paint and this and that. We just got our car back today and they completely detailed the inside so it looks showroom new. Great job!
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Anonymous User
Cohasset Collision is the GO TO place for ALL my car needs. I have had everything from major car repairs to even the smallest dents fixed quickly, easily and beautifully. The car detailing is STELLAR! Every time my car looks NEW. I take all my cars (mine and my familys) to them for ALL my needs and would never go anywhere else. Every person there treats me as though I am their most valued customer and that type of personal and caring service is what puts Cohasset Collision miles above the rest. I recommend them without hesitation. They are by far...the BEST! ~Tricia Spedden, Hingham, MA
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Anonymous User
Theres no need to go anywhere else for auto body work. These guys give accurate quotes, finish the job on time, and your care looks good as new. Their professionalism and customer service make it pleasure to do business with them. Being located very close to the commuter rail is very convenient....added bonus: a car rental place is located in the same building. Best of all, this is a company that really gives back to the community.
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Mike S
As a fellow auto body shop owner - I can tell you that these guys have it together! I stopped in without an appointment and Mike Harris was nice enough to give me some advice on my Grandmothers (who lives nearby) vehicle which had some minor damage. He gave me a quick tour of the shop and it seems as though they have a wonderful operation in place.
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Sarah Shannon
After having been rear-ended and pushed into another vehicle, there was a lot of repair needed on my truck. Cohasset Collision did a great job with the repair while being helpful and empathetic during a frustrating time. This was the third time weve used Cohasset Collision and I would definitely use them again - although I hope I dont have to!
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Anonymous User
Just wanted to say it has been a privilege dealing with you on the sale of the project 67 GTO. It was a difficult task for the person involved in letting the car go. You made it a pleasant experience. Thank You for your kindness and honesty. Would recommend you to anyone seeking your expertise.
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Dave Dugan
These guys are the best in the business. Ive used them for several different vehicles and the work every time was outstanding. Highest levels of communication and service. The shop and waiting area are immaculate and the staff is extremely professional and ethical. 5 stars.