Address: | 67 Boston Turnpike, Shrewsbury, MA 01545, USA |
Phone: | +1 508-798-0858 |
Site: | midas.com |
Rating: | 3.8 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
MI
Michael Karg
I have visited this location countless times (have two very used cars). Every time, I have been treated fairly and with respect. Items are clearly reviewed with you. You will be shown exactly what issues you have on your vehicle (if you care to see for yourself). You will be infomred as to which issues are minor, which are of greater importance, and which should be addressed immediately. Everyone makes mistakes. This location rarely does, but if they do, they admit to it, and will make it right insisting you not pay the price. Prices seem competitive. If the job winds up being a very simple one, and takes very little time, they will often not charge you for it, especially if you are a frequent customer. They honor their own coupons without hesitation. The manager, Steve, and his entire staff is customer service oriented. I usually deal with Bobby who is knowledgeable, friendly, and mindful of your schedule and financial needs. Workmanship is top notch and their staff trustworthy. I go no place else for my car maintenance. Nice TV, coffee, clean restroom, penty of seating and free wifi, so you can work or play. Places to eat across the street if you have a longer wait. Highly recommended!
BY
Byron Clark
Was told I needed new pads in the rear even though its a drum brake. They apologized but that lack of expertise worried me so I just had them change my oil. I also had a co-worker have his brakes replaced here and the mechanic who worked on his car did not put the lug nuts back on his pick-up and the tire flew off on the highway wrecking the front end of his car. Im know they were paying to have the truck fixed but refused to provide a refund for the brake job. Very poor business practice after almost killing someone if you ask me. There are plenty of other shops in the area. Avoid this place
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Bradford Wykoff
I took my car in for an exhaust replacement since that is what Midas does best. The mechanic there told me that I needed to replace the muffler and resonator. They quoted me just under $800. They ended up charging me more than double for the muffler at $260 and $230 for the resonator (just for the parts). I called another mechanic in Worcester that told me they could have fixed the entire problem at $450 including labor. I believe I was ripped off and will never go back to one of these chains. Avoid this place like the plague and find a local mechanic who you can trust.
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Will Laub
Took my 88 MR2 in for an alignment and didnt realize my rear tie rod sleeve was bent. They test drove it, checked the alignment on the machine, and inspected all the suspension components. After deciding they couldnt perform the work, and finding out that the required parts werent available, they refused to charge me for anything. The manager told me just to tip the mechanic, and the mechanic wouldnt even take a $20. Very respectable guys.
YO
Yolanda Mcavoy
I have been here a few times already and scheduled to have more work done soon. The staff here is always polite and the work gets done the way it should. They explain the whats and the whys until I am comfortable with the work. Awesome place.
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Isaac Houston
Been here twice. Both times they have been very good to me and my car. Second time I went, I had them discharge my A/C and that was all. They didnt even charge me. Couldnt be happier with their service and professionalism.
MA
Marissa Cabezas
Needed a new tire so I called Midas for an estimate on price and the guy on the phone was extremely rude and did not know how to do his job, completely unhelpful, will never do business with them
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Bernt Nachos
I had a great experience for an oil change and tire rotation. Russell at the front was extremely friendly and helpful and they finished up within an hour. Will be going back for future service.
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Christine Drolet
We have been going here since 2009, we trust the guys who work here. Very honest and will get your vehicle done in a timely manner. I highly recommend this place.
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John Drolet
The staff is always great here. They will tell you what needs to be fixed and what can wait. Their brake pads are lifetime warranty as long as you own the car
A
Anonymous User
I gave them fifteen minutes notice to change two tires in less than an hour, and they pulled it off. They were also very friendly and informative. Great work!
A
Anonymous User
I gave them fifteen minutes notice to change two tires in less than an hour, and they pulled it off. They were also very friendly and informative. Great work!
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Li Geyang
Cheap but not durable. Had my headlights, pipe, and brake pads changed there one year ago. None of them in good condition now. Be caution of this.
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QWERTYGEO
I went there for my brakes service, they took care of me and treated me awesome. Im going there for all my services :)
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shreekant vasudhev
Terrible customer service, theyre always trying to shortchange you and make money off you
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Kathy Niu
Very nice people. And they threw in a tire rotation for free. Very happy with service.
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Fred Winslow
Good work. Good service
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Cyrille Tiako
Ok