Public Storage
| Address: | 351 Parker St, Springfield, MA 01129, USA |
| Phone: | +1 413-314-3863 |
| Site: | publicstorage.com |
| Rating: | 4.5 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
Location
Photos 13
Reviews 40
BE
Benjamin Velez
I recently visited Public Storage in Springfield because I have been shopping around for prices on storage bins due to the fact that I am waiting to close on my new home. If I do have to store my household items short term, I will definitely be renting at the Springfield location. The employees were very knowledgeable, friendly and empathetic towards their customers and the current transition that their customers were facing. During a time when our lives are already in a state of disarray, it is nice to know that there are still people out there that are willing to go above and beyond to make our day go a little smoother.
TA
tanya mcclain
I wouldnt recommend anybody put in their stuff there they harassed you every 3 days about payments and then they dont work with you when youre going through hard times they overprice you if you leave a remainder balance they charge you damn that $80 for a late fee tell the manager that I was in the shelter and I needed a little bit more time to get money up was getting the money up and making payments and he still is putting my stuff off of auction no compassion for people in hard times now all my childrens memories are lost
TH
TheWhite Mage21
Moving is the worst!!!! Dora & Joe from Public Storage are seriously the best and actually made my move feel less like work. I went to Public Storage a few months back to rent a unit while in between places. My first impression walking in the office was great!! Joe & Dora were super helpful and kind. Not only is the property clean but the staff is fabulous!!! If I ever need to rent a unit again I will go back to this location. I know Dora & Joe will take care of me with a smile and make it as easy as possible!!!
TI
Ticina Cotto
I have had the pleasure of renting at this location twice. The first time I chose it for its proximity to my location but the second time, I chose it because of the team. I find Joe and Dora hilarious and helpful. I always feel well informed and welcomed and they are quick to get back to me about any questions or concerns. I have recommended this facility to several of my dorm mates and will continue to do so.
AD
Adriana Piantedosi
Springfields Public Storage is affordable and well-maintained. Since I moved into a smaller apartment, Ive been needing to move some stuff into storage. Id looked around online and went to scope out a couple of storage places in the area, but this one had the best deal and the staff that I spoke to, Joe and Dora, were the most helpful - accommodating and informative. Id definitely recommend them.
MI
Michael Theriot
Had a great expericence while i was there. meet two wonderful employees. Joe was quit helpful with moving into my unit and was very knowlegdable when i had questions on the polocies at the facility. Dora was very plesant and also understanding when moving my items to the proper size unit. in all i have to stay it ws a great experience and i would defienantly come back to them in the future
RP
RP Music TV
Dont fall for the $1 move in special it doesnt exists. After all the fees "administration fee $23.00" reservation fee taxes and mandatory insurance (of which your also taxed) that $1 hold comes out to $58.90!! if I had been told this I would not even have bothered.did I mention that the rent is due the first regardless of when you opened your contract!
TI
Tina Taylor
Joe was very professional. While I was getting my unit lady came in very upset he handled her matter of factly. She was swearing at him and he never raised his voice. He excused himself having to talk to her for a few but always came back to go over our rules and lease.
MA
Mark Sundberg
Only needed the extra space for couple months. Convenient in and out. Staff was friendly and helpful. Good followup emails from regional management asking for feedback. Cover your stuff, foam insulation falls from the ceiling.
LO
Lou Smith
Prices WAY to high for the space you get. I have a storage unit that went from $185.00 a month to $209.00 the next month. It has no lights and the ceiling has consolation falling all over my items. Not pleased at all.
ST
Stephanie Garcia
Joe & Dora were so helpful I recommend this site to anyone. They were a huge help and provided great service. Its in a great location & they having quality packing supplies including mattress bags.
JA
James Olds
Great experience with these guys! Staff was extremely helpful and informative. The grounds was clean and well maintained. Definitely suggesting this Public Storage to my friends and family!
TY
Tyrell Palmer
I had a great experience with public storage specifically at this parker st. location. The customer service was great the associate Courtney was very kind an knowledgeable.
NA
nadirah shabazz
I received excellent service from Ivelisse. She was very professional and courteous. I highly recommend this vendor due to the great price point and professional service.
AN
Angie Santiago
The service was great.. The lady who was helped me was awesome and very kind.. I think her name was Ivelisse. I recommend public storage to anyone
NO
No Saint
Kasey was awesome. Only complaint is the doors to the 10x10 are too small. But questions answered clearly no nonsense. Super helpful
DA
Darlyn Gonzalez
Dora & Joe were extremely helpful with answering all my questions and meeting my needs. I appreciate their patience and help.
NO
noemi olivera
The lady in the office was very nice and helpful I didnt get her name. But her personnel number was 20486 she was awesome!
JR
Jr Williamson
the staff is very courteous and knowledgeable. I would recommend your facility to anyone looking to store there property.
SO
Sotero Rijos
Awesome customer service. They meet your needs when it comes down to storage and moving interns. Thanks Dora and Joe
A
Anonymous User
$1 move in special is a scam. After fees and required insurances its $50+. Service isnt all that friendly either.
KI
Kimberly Donovan
Im so happy with this place Joe and Ivelisse help me so much they are very helpful I recommend Public Storage
ME
Medina Ortiz
I got a pretty good experience..great service and very professional...I have recommended another friend too..
DA
Daniel Allen
This is a great place good environment and the people are great to work with and always on time
NI
Nicole LaPierre
Clean and well maintained and friendly knowledgeable staff...Would recommend public storage
BO
Bob Hunt
I have enjoyed the experience of renting at your location, thank you very much.
EM
Emily Arriaga
Friendly am quick an low price for month . Great for last minute circumstances
TH
Thomas Jones
Good auctions here and friendly poeple come down fun times and good storages
BA
batman 0825
Awesome personal service Courtney and Kasey assist me, Great price.
YO
Yolanda Maddox
Prices low, customer service sucks, you know like Walmart. :-/
MA
Mary Stefanik
Best storage place in Springfield! Friendly staff and clean!
JE
Jesus Espinosa
Great place for storage and auctions. Highly recomendó
RO
Robert Riendeau
Great storage facility great rates friendly service
JO
John Reilly
Like dealing with the staff helpful all around .
OM
Omedys Ramos
Great experience!, good customer service.
JE
jerome whittington
Gets broken into a lot
AN
Anibal Quinones
Exactly what I wanted
EA
Earnest Ford
I have A storage.
BE
Benny Marrero
The best in town.
AN
antwain bridges
Outstanding
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