Address: | 224 Washington St, Stoughton, MA 02072, USA |
Phone: | +1 781-341-6861 |
Site: | uhaul.com |
Rating: | 3.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
JE
Jennifer VAil
Paid to have a trailer hitch and electrics installed 3 months prior to a camping trip to tow a pop up trailer. Day of the trip the electrical doesnt work. I called the store and spoke to Kirsten who told me she couldnt help as the trailer hitch guy wouldnt be back until Thursday... He has another job at the airport. I explained that today is Monday and I have a car packed and rented a site, took vacation time from my job and needed assistance imediately. Kirsten continued to tell me I would have to call a different store. I asked to speak to her supervisor, she hung up on me then didnt pick up the phone for the remainder of the evening. This place has the WORST customer service I have EVER dealt with. Will NEVER use them again. Rude and ignorant.
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Tanjirene
The best service ever! Not only did I rent a storage unit, but a trailer as well. Sharrie was super nice although I was slightly upset and emotional when I walked in and took it out on her. She was effecient in processing all of the paperwork, explaining the details of the rentals, ensuring that I had all of the required materials to complete the process, and she hooked the trailer up. Because of her patience and kindness, I was in a muchbetter place emotional than when I went into Uhaul. Thank you so much.
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Anonymous User
This is the worst place to have anything installed. I had a trailer hitch installed and they only put on half of the parts and did not wire the hitch. Little secret, they will not rent trailers to anyone without the wiring. So why do i have a hitch on the back of my suv? Stay far away from uhaul, they are not the brightest bulbs in the package.
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Ed Franklin
What a well run, pleasant surprise. If you are wary of rental venues, the pleasant and very efficient staff here will help change your mind. Equipment has always been clean and in good shape.
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claudia strour
Very good service I like it out there I would recommend them to anyone who need there service truck was very clean
MA
mark tucker
The customer service is excellent and they offer storages at reasonable prices as well as their trucks and vans
HA
Hao Le
Super-friendly staff, excellent customer service. If you choose this U-Haul, ask for Sherrie, shes awesome!
KE
Kevin Kurbs
Fantastic experience, less than 5 mins to get the truck and 3 minutes to return. Staff were all great.
MA
Mandy Keith
The price for the trucks were reasonable and I managed to fit everything I had into it with ease.
MI
Michel Francisco
Quick service only reason dont get 5 stars the stuff was verry rude.
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Andrew Jacobus
Returned truck here...was in and out quickly without problems
MI
Michelle A
Easy drop off and pick up. After hours is a bit lengthy .
SA
Sarah Stern
Excellent service o their busiest day of the year.
ED
Edward Friedmann
Great for moving local or put of state.
CH
Chris Small
Friendly staff. Quick and efficient.
TY
Tyna Bits
Rude employees I would avoid
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Joseph Rounds
Owner is unhelpful and rude
AN
Angela Taylor
Low prices on truck rental
PA
Passie Harley
Great customer service
HA
Hansel Taveras
always efficient..
FR
Franklin Butahe
Expensive gloves
KE
Kenneth Hardnett
Good service