Mosher Auto Body, Inc.
| Address: | 34 Station Rd, Sudbury, MA 01776, USA |
| Phone: | +1 978-443-9484 |
| Site: | mosherautobody.com |
| Rating: | 3.7 |
| Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Reviews 4
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Yao Ren
Not trustworthy. Lack of quality. I left my Mercedes at Mosher Auto Body for repair of body damage on passenger side door. A week later, Mosher Auto Body notified me the repair was complete and the car was ready to be picked up. After drove it home, I found the tailgate, which was not part of this body repair, malfunctioned. It could only raise half way with grinding noise. Upon close examination, there was fresh evidence that the right side tailgate piston/strut was taken off and put back on. The right side strut appeared damaged visually. After I drove my car back, the owner confessed that his technician accidentally bumped head on the tailgate and "out of anger pushed the gate up" forcefully causing the damage. He then threw the blame back, "we felt at that time that the Piston was defective before he (the technician). Hit his head, we also felt that you had previously hit your gate on your garage door as there marks on your gate". The owner sent me a bill for the piston repair, and threatened with suing me on court if I dont pay for Moshers mistake. Moshers imaginary blame was spurious. As a matter of fact, my MB was still under warranty. The tailgate was functioning perfectly before it was brought in. Mosher Auto Body should have disclosed this accident right after it had happened. It’s not honest business practice by concealing the damage incurred by Mosher waiting to be found only by the customer. Its more unacceptable to blame Moshers own wrong doing to its customer. Other than not being trustworthy, the quality of work was not good. The repaired passenger side door assembly has details unfinished upon delivery. I had to touch it up by myself. The internal of my car was filled with dirt, footprints, and cigarette butts. The smell of smoking lasted for weeks. Mosher also did not entirely fix the tailgate auto raising functionality after replacing the piston. Mosher lacks special diagnostic equipment usually is only available to dealer. At last, MB dealer fixed the tailgate mechanism for me under warranty, which was the only bright spot in this terrible experience.
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Thomas Bilodeau
After being in a car accident, I choose Mosher Auto to be the ones to repair my car. They had my car for two and a half weeks. They did an awful job. When I got my car back, my power outlets were not working(I was rear ended, so I dont know how that happened, also worked fine after accident before I have my car.) the inside of my car was filled with dirt and footprints on the door, my bumper wasnt fully back into place, and my lighting system is all messed up now, when I turn on my headlights my reverse lights also turn on... A hazard for those who drive behind me! They were also very rude on the phone when I would call to check on my car. I am never going back there, I dont understand how someone can call them self a "Collision Specialist" but cant get the job done correctly.
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Anonymous User
Ive been using these folks for years for all of my auto body repair. Id recommend them for anything from a fender bender to a large overhaul. Great service, and great quality of work.
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Anonymous User
Whats not to love about Herb and the gang. Great people, great work, fair prices.
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