Firestone Complete Auto Care

782 Grand Army of the Republic Hwy, Swansea, MA 02777, USA

Address:	782 Grand Army of the Republic Hwy, Swansea, MA 02777, USA
Phone:	+1 508-689-7030
Site:	firestonecompleteautocare.com
Rating:	3.9
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 11

Reviews 20

Neilios106

Car would regularly stall out due to issue with intake. Brought it to this location. Explained the problem. Put over $1500 into fixing it. Two days later my car is doing the same exact thing. Brought it back to this location. They essentially tell me "oops we didnt understand your problem so we just did the check engine diagnosis and fixed random, unimportant, unconnected issues. My car was worth about $1500 at the time so if nothing else my willingness to put that amount into the car for the check engine light shouldve raised serious red flags with them. Told me that NOW they could fix the ACTUAL problem for about $1100. Told them to buzz off. Wasnt the first time I went in with a specific issue and left with the same issue unresolved. I trust these guys as far as I can throw them.

Lexa Rose

This has got to be the worst "mechanic" Ive ever been to. First they had me waiting six hours to do my brake calipers for $900, then I leave start driving and my lug nuts were left LOSE by them.. very life threatening to say the least. Went back (my mistake) had them tighten my lug nuts and get an oil change, and NOW the next day my rear end is making a loud grinding noise that wasnt their before I saw them a second time.. manager Manny has an attitude, very rude and his employees seem to have no idea what theyre doing. I do NOT recommend Swansea Firestone. They take a long time, in-experienced, rude &youll leave with more problems then you went in with.

Emilyrose Gareau

Fantastic service, friendly, very thorough and explained everything very well. I brought in a car I was interested in buying for the firestone techs to look over. Even though I was late for my appointment, they still got me in fast, and at the end of the inspection Andrew and Rob brought me in to see what looked good on the car and what areas are eventually going to need work, so I could make an informed decision about the car. They were both very helpful and detailed in their work. I would have them as my regular mechanic if only I didnt live so far away.

Kayla Pagliaro

2 hours and 20 min for just an oil change!! Over priced and was given the run around, called ahead to make sure they werent busy around 2 pm the man I spoke with me told me to come in around 4. Dropped my car off and seen my car just hanging on the lift with no one touching it for hours. I came back to the shop at 6 when they were supposed to close and it still wasnt done. Definitely dont recommend them, they clearly are just out for the money and not good service!!!

John Alves

I called and Asked if they had 2 tires in stock for my vehicle . He informed he had the tires . as I was greeted by a salesman , same guy on phone , who didnt look you in the eye when he took my information, very unfriendly , now tells me he can only sell me 4 tires , he said it could damage my vehicle if only 2 were put on , dont go to Swansea fire stone , they only want money , dont care for your safety as he was fine with me driving back home on a spare .

Mr Anderson

Made an appointment, still had to wait over an hour for my car to get an oil change and tire rotation. Took then another hour to do just that. Cost twice as much as most other places for even basic oil. Turns out they didnt even replace the oil filter that was previously on the car. Absolute joke of a shop. Steer clear.

William Phelan

Jason Allison and his crew at Firestone in Swansea are great. They repaired my cooling system last Sunday with service that was over-the-top excellent. I recommend them completely. Friendly, honest, hard-working, customer-focused. Thank you very much. Bill P.

Linda M. Ashley

They always compete the work in a timely manner and I totally trust their recommendations. Even in this day and age females sti.ll have to be careful as there are some scumbag mechanics who try to rip women off. I recommend them highly

Timothy Boardman

Firestone has always done great work on my vehicle. I routinely use this location for maintenance and they have always been very efficient and have provided discounts when I need multiple things serviced.

David Gauthier

After waiting there hours they still had not put on new tires and where test driving my car . Did not even get to the brakes. Very poor service. Do not know what they are doing.

Nick Merkadoe

Installed 3/4 tires backwards. Had to go back in for them to fix. The gave me a partial refund. Not the worst experience, but probably wont go back.

Ian Rogers

Very great service, they checked my tires and filled up the low ones. Very nice mechanic and service desk

Tyler Luciano

great place to go if u need tour car fixed they are reliable and they take responsibility

william hanrahan

They are honest and trustworthy and I recommend them to my family and friends.

Mark Lindenberg

I get all my tires here. They do a great job finding what I need.

Daniel Pereira

Excellent service and helpful information