Address: | 147 Milford St, Upton, MA 01568, USA |
Phone: | +1 508-529-1600 |
Rating: | 4.7 |
M
m mcmanus
I wanted to write this review because I feel when a person or business does a great job they deserve to be recognized so others can benefit. I have read some of the lower rated comments people have written and feel they are unrealistic in their expectations and would never be happy regardless of the outcome. I had much experience around auto service garages growing up since my father owned an auto parts store and I delivered parts and interacted with dozens of garage owners and saw firsthand the ones who treated their customers with respect and ran an honest business and others not so much. When I moved to Upton I looked for a service garage who I could build a relationship with and when I met Simon and his team at Gasco I was pleased with my initial experience. Over the years I can honestly say that Simon and his team have never mislead me or tried to cheat me in any way. Over the years I have brought 9 different cars ( mine and family members) to Simon for work ( both American and foreign made) and never once had a bad experience. Here are examples of what I have experienced that may help others make their own decision on asking Gasco for help with their vehicle: 1. They have always tried to accommodate my schedule whether I needed help on a late night or weekend. 2. Out of probably 30 times I’ve taken a car for service, Simon has suggested maybe four times that I take my car to the dealership only because he knew they would have the part readily available OR had more experience fixing a particularly unique issue to the car. 3. They have always been gentlemen to my wife and mother-in-law. Always took the time to explain the issue, given a ride back home free of charge when needed, and never made them feel awkward in anyway. 4. Not every car problem can be fixed on the first try – that it not being realistic. If Simon or his team fixed my car and the problem continued, he was always quick to take the car back and reevaluate it without extra charge or pointing the finger. I hope my evaluation will help others when looking for an honest and experienced auto garage. Thank you Mark and Elizabeth McManus
BR
Brenton Thornicroft
Ive taken my car to plenty of different shops before and Ive never experienced service like this. My car had a squealing serpentine belt for several weeks and two other mechanics diagnosed the potential causes to be the pulleys and the water pump. Simon tightened my belt slightly and the squealing has been non-existent since... its been over a month now, so the problem is definitely fixed. What made Simons service so unique is that he actually fixed it for free! He said it wasnt a big deal and was a quick fix so no need to charge. I was a first time customer and am simply amazed that theres a shop out there that was willing to service a customer for free while so many others will charge you for things that dont even need fixing. Ill definitely be coming back next time my car needs some love! These guys rock!
A
Anonymous User
I am a female who drives a BMW I took my car to Gasco after getting ripped off at the dealership. I have been looking for a good garage that works on foreign vehicles for a while. The man at Gasco was great he took his time to explain the problem and showed me all my old parts , was very through with evaluating my problem, very trust worthy and was very very reasonable for the job. I will not take my car to anyone else but him. Along with my husband and my childrens car will be worked on only at Gasco Upton. My family trusts their work and their pricing. Thank you Gasco from your loyal customer!!
TO
Tom Alcott
After trying 3 other repair shops in Upton, and getting ripped off each time, I started going to Gasco. I know have been bringing my cars to Gasco for 12 years. The guy that runs the shop, Simon, is great with people, and is a great example of how you should run a small business. He bends over backwards to get your repair done quickly and at the lowest cost. If you go there more than once, he knows your name. I always compare his repairs on a website for what you should pay for a certain job, and he is always under, usually 1/2 what a dealership would cost. You cant go wrong there.
JO
John Reed
I have been doing business with Gasco for several years now. Simon, the owner, is very friendly and very honest, fair and ethical. He services my BMW 328xi and Mini Cooper S, and has always done a terrific job at very reasonable prices. I highly recommend Gasco Auto Service in Upton.
GR
Greg Siverling
We have been getting our cars serviced here since 2008. Great service and the only place we will go for getting work done on our Mercedes and Volvo. Give them a try, they will earn your business! Greg & Anna
JN
jnascimento
They serviced my truck fast using the best quality parts ... friendly customer service too !!!! I definitely recommend this shop for family and friends!!!
CO
Courtney Mattingly
Simon is the best! Reasonable prices, quick and super nice! Ive been coming here for years and wouldnt go elsewhere.
SI
Sidiclei Cândido Assis
Thanks for your help and support, and the responsibility, good blessing for all your family an friends
WI
William Palmer
Had brakes an and rotors done on Honda minivan. Happy with the service and price.
SE
Sean Mallalieu
Owner is genuinely a good quality person, makes doing business that much better
SA
SAM YOUSEF
nice friendly helpful honest shop
BE
Beverly Noonan
They are very nice.