Professional Automotive

19 Mechanic St, Marlborough, MA 01752, USA

Address:	19 Mechanic St, Marlborough, MA 01752, USA
Phone:	+1 508-485-8633
Site:	professionalautomotive.com
Rating:	4.4
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 14

Reviews 22

Anonymous User

Ive been using Professional Automotive Services since I moved to Marlborough in 2006. The first time I brought my car there, I actually had it towed there late one night with no notice. They were very accommodating, and they always explain what they are going to do and how much it will cost before they do it. Ive since gotten a newer vehicle, and they do just as good a job with that one. I swear they have some kind of Star Trek auto parts replicator in their shop, because the time from diagnosis to completed repair is unbelievably short. They always seem to be very busy, but do quality work in short order.

John Dunkelberg

I started using Professional 15 years ago when I moved to Marlborough, and I keep using them even now that Ive moved a couple towns away. This is a great place, good feedback from the staff, honest and straightforward. Very good about giving you their opinion on when you should fix something, and when you have something that can go for a while, or when a repair is more expensive than your car is probably worth. Very affordable rental cars are available while youre getting work done, which makes fitting repairs in around your work schedule a lot easier.

moonbatxray

We have used Professional for several years now. Theyre the place you go when you think to yourself "I wish I could find a good dependable mechanic." They are honest and up front with repairs. They stand by the work and always return calls and keep you in the loop with the work being done. They have clean well kept organized facilities. Close enough you can take a walk to downtown Marlboro. I rated it 5 stars if they had an option for more they would get it. Fair prices, honesty, and a pleasant knowledgeable staff. Paul D.

Christopher Kennedy

I was visiting Marlborough from Canada when my car started having issues. Not knowing a mechanic in the area, I found Professional Automotive through AAA’s website, and they were able to promptly schedule my appointment with very short notice. The mechanics at Professional gave me an honest, correct, and fair priced assessment which provided me with piece of mind to travel back home. I would recommend them to anyone in the Marlborough area, the AAA Top Shop Award is deserved.

Scott Forsythe

These guys are fantastic. No other way to put it. Their garage is clean, the waiting area is clean, the owner is extremely friendly and takes the time to explain everything to you, and the prices are reasonable. They work with you and your situation, and do not pressure you to do all of the work or recommended repairs they might find. Their turn around time is impressive, and they always call back quickly and leave messages. I trust them completely.

Jo Daly

The name says it all. Professional is very helpful, accommodating and friendly. I can always expect honest and straightforward advice with options and recommendations from Professional Automotive. My husband and I have been servicing our vehicles for 8 years at this shop and are very happy with the team and the quality of their work. We have recommended several friends to this shop, all of whom have been very happy with their services.

robert borghetti

How can you call them honest they gave me a estimate for $1095.00 to install an alternator , serpentine belt and a pulley for an F-150. I got the same work done same parts for $279.00 They are thieves!!!!!!!!!!!!! They wanted $900.00 labor for 2 to 3 hours work. I checked out the parts prices they where less than $220. I had those parts installed for $60.00. If you think they are great get a second estimate for the same work.

Jonathan Sparks

Top notch auto repair facility! Rick, Paul and there employees are great to deal with when I bring my car for service. Probably the best looking automotive shop waiting room Ive been in. They have rental cars too which is convenient. They dont try to sell unnecessary work either, just what my car seems to need. I tell my family and friends to go there and its nice to know they will be taken care of.

Ali B

Took my car for inspection to this place. They failed it by mistake! They told me it had exhaust leak. I took it to my mechanic and paid to get the exhaust inspected. Was told that there was no leak! Returned to this place and showed them the slip. They redid the test and were like "oh today it has no leak, but yesterday it had!" They didnt even apologize for their mistake. Avoid this place

Geoff T

My family have all used Pro Auto for years- this includes a variety of vehicles including Hondas, Toyotas, and BMWs. If you want reliable and honest mechanics to make sure your car stays in good condition then this is the place to come. I always expect the cost of labor to be slightly higher than other places, but you get what you pay for.

Harry Ballz

Stay away people. This place will not allow you to bring in your own parts, the reason why they do this is so they can charge 2x the amount on parts. Its called selling "list price" for parts. They will tell you they are hiding behind "warranty" but the Magnusson-Voss act absolves them of it. Another cheapskate, scumbag mechanic shop.

Steven Zagzoug

The service at Professional Automotive is unmatched!! My family has been customers for over 12 years and TRUST them to take care of all our automotive needs. Trust is very important to us and they have earned it!! Thank you for keeping my family safe and for all the great service you have provided over the many years.

Steven Lewis

Ive taken my cars to this garage for service 4 times now, every time Ive been completely satisfied with the work. The guys in the office have been easy to deal with. All around positive experiences. I plan on using this garage, and would surely recommend them to folks who are in need of a mechanic.

Mark Gilson

Really professional guys, made it quick and easy. A 45 min wait/inspection turned into less than 15 minutes! These guys were quick, professional, honest and easy to find! If you need an inspection dont look anywhere else!

Barbara MacNeill

Ive brought my car here a couple times now, and I highly recommend Professional Automotive. My sister told me about them, and Im glad I took her word for it. Honest, timely, and always friendly.

Thomas GOSSE

Simply the best. Ive been using them since I moved to Marlborough fifteen years ago. Dependable and honest service. I would trust no one else.

Peter Drakulich

Fantastic service! They are true pros and a pleasure to do business with! Highly recommend them to anyone who need their car serviced or fixed.

Ronald Randall

Been a customer for over 10 years with no issues. They do great work and make having my car serviced convienient. These guys really get it!

Brian Candiloro

Always well taken care of here. Very professional and honest staff. Once repaired my A/C for less than $5 as it only needed a fitting.

Alfred Ebert

Want a good job, this is a great place to have your vehicle repaired. Not cheap, but you know its done right.

dilon buhlig

Very professional and fast