Address: | 231 E Main St, Marlborough, MA 01752, USA |
Phone: | +1 508-481-0330 |
Site: | midas.com |
Rating: | 2.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
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Jason Drake
My experience here was very poor. I made an appointment a few days in advance and when I showed up the guy at the front desk didnt know anything about my issue. When I told him what I had made the appointment for he asked if I was leaving my car and asked if I was sure that I wanted this done because it would be potentially very costly. The person on the phone previously had said that it would be about $30. The guy then convinced me that since my alignment wasnt that far out it would be better not to do it. He was also carrying on a conversation with another person in the waiting room the entire time. Please use other garages in the future. People like this should not be running a business.
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Kayla Freitag
I work right accross the street from the Marlborough location so you could see how it is very convenient to get my work done here. Everytime I go here they seem to always say theres something wrong with my car. I went there not too long ago and ended up leaving because of this service. They said I needed front break pads & roters, back shoes and drums, a front end alignment, surpenteen belt & a new tire. Brought my car somewhere else and I didnt need half of that. Horrible
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Andrew Steffen
I made an appointment for a basic oil change for 2:00, which means absolutely nothing. I even arrived 10 minutes early. My car didnt get into the garage until 2:45. I did not get my car back until after 3:45. They literally spent 15 minutes trying to figure out how to change the oil light! Yes, they run good specials on oil changes. But what you save in money, you severely waste in time. I will be using the Valvoline from now on. I highly recommend not using this Midas.
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Zach Miller
Took my car in for an oil change. It has a frequent change interval, so I thought Id try having someone else do it, instead of myself. They overfilled it, and when I took it home to remedy that, the heavy steel skid plate underneath my engine was missing one of its three bolts, now replaced with a broken zip tie. That would be a fun thing to repair when it gets ripped off by the wind at highway speeds.
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William Galonek
I am always hesitant to go to commercial shops. However, this Midas was great. The staff was courteous and the mechanic who did my brakes was an expert in brake repairs and did a perfect job and they did it within the quoted price which was very fair and reasonable. Plus, I was able to use a $25 off coupon which made it a great deal. I am definitely using this shop again!
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Nick Nhut Ho
We brought our car and minivan to this shop for repairs (wheel alignment, engine lights, brake work, etc.). Couple weeks later, we had to bring the vehicles back for re-do. It does not look like they did a proper job, or knowledge to diagnose the problems correctly. Next time, we will find another shop instead.
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Daniel Grant
Awesome service! I broke off a bolt on my stabilizer bar bushing bracket and Mike took it right in, tapped it out, and got it squared away in 10 minutes. So thankful for great service! Thanks Mike!
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Anonymous User
Went to Midas Marlboro for an oil change and tire rotation- in and out in 30 minutes. Pleasant staff, smooth transaction. Coupons for future use :) Clean waiting room. Very satisfied!
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Spencer Weart
Lost my muffler, went in without an appointment and they installed a new one, promptly and competently.
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Scott Westgate
Was my go to place for many years but unfortunately service has greatly deteriorated.
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Nelson Perez
They have terrible customer service