Address: | 237 University Ave, Westwood, MA 02090, USA |
Phone: | +1 781-326-6486 |
Site: | ulta.com |
Rating: | 4.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
RA
Rated by Hanna
Westwood Ulta stole my heart away from the Natick spot, granted Im not a customer who falls in love easily with places. A large portion also is attributed to the surrounding shops at University Station (looking at you: Nordstrom Rack, Target, Wegmans). Anyway other factors that they have more control over stem from the positive impression I got from their grand opening I attended with a friend last year. We were all given vouchers to redeem for a free blowout and $5 off coupon that I used on eyeliner. Since then Ive had a great time coming to my makeup happy place. I usually dont ask for assistance but they seem generally helpful. I also have asked them over the phone to put some highly popular sets for me on hold that sold out online/other stores. Ive also been consistently pleased with the salon even though each time Ive gone with a promotion. $10 hair cut for breast cancer research, $15 living proof style and free blowout. Only issue Ive had is slight attitude and begrudge when returning an item I got on sale. I tried to do an even exchange of the same product but different shade, since the one I picked out online made me look like a cartoon. It was from their drugstore brands, NYX. Seriously is the $3-$6 worth making me feel uneasy about? The manager came to her senses and told the sales associate it was fine and not to bother me to pay the messily difference. If they could work on that and respect customer loyalty status that would be fantastic. Oh and if they would let me know about the other Store specific events that arent generic for all stores.
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Gabriela Mendoza
The staff at this ULTA is remarkable. Everyone is amazing and Suzanne from Laura Geller cosmetics is absolutely the best. Staff is super knowledgeable and friendly. Love this place!!!!
EI
Eileen Webber
My first experience with Ulta was, I walked into a world of Goodies, Ulta is the only Beauty store I go to!!!
MA
Mary Goudreault
Every one is amazing!!! All super helpful and knowledgeable about all products especially Bare Minerals!!!!
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Alison Kan
Great variety of makeup products. Staff was extremely nice and helpful in recommending products.
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lang hawj
The staff is very friendly and they have a wide variety of bame brand make-up
KA
Katie Andersen
Great place for shopping and getting your hair done.