LA Fitness

2050 S Telegraph Rd, Bloomfield Hills, MI 48302, USA

Address:	2050 S Telegraph Rd, Bloomfield Hills, MI 48302, USA
Phone:	+1 248-630-2720
Site:	lafitness.com
Rating:	3.1
Working:	5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–10PM 8AM–8PM 8AM–8PM

Location

Photos 38

Reviews 5

Xane Smith

I signed up for a guest pass at this location because it is close to my work and because I have been to the LA Fitness in Royal Oak and loved it. I have been looking around for a gym and wanted to see if this place would fit my needs/desires. Irvington, from member services, called me and said to come in to activate the guest pass, so I set up a time to meet. When I came in, I waited a few moments before I met him in person. He proceeded to ask me what my health goals are before showing me the facility. First strike - bad lighting. Second strike - limited equipment, including a postage-stamp sized pool. Third strike - overall dirty -- equipment needed a good cleaning and the air needed a spray of Lysol. Fourth and WORST strike - we came back to Irvingtons desk and he asked for my credit card. Credit card for a guest pass? Uh, what? He tells me that the guest pass really wont show anything, and that I need to sign up for a membership. I told him that I am not ready to sign up yet; I am still searching around. He pressed me, questioning why in the world I wouldnt sign up now. He said that there isnt a better deal out there. I explained that there are other reasons other than money; I have friends going to other gyms, and one of my considering factors is that I would like to work out with them. He haggled with me for several minutes, trying forcefully to make me sign up today, making me feel very uncomfortable. Then, after I told him firmly I would not be signing up today, he tells me that I lead him on. WHAT? I came to activate a guest pass, and thats exactly what I intended to do. I couldnt believe how brash the man was. The whole situation was rude and unprofessional. Before leaving, Irvington demanded to know why I wasnt going forward. I told him that I wanted time to think about the decision because I have a lot going right now, and he pressed me for personal details... Again, WHAT? All in all, I will not be back - not even to use the guest pass. This place was not professional and was quite sub-par compared to other gyms I have been to.

gta5lv61 gamelist

This Gym sucks but the corporate is even worst. I paid for training sessions and wasnt able to go so I froze my account and called corporate to cancel my training session and only stay with the wants I already paid for only to find out a month later when they charged me another training session that they never cancelled my account so I had to ask for a refund which fortunately I got back but on top of that because of this issue I decided to cancel my account completely and corporate said I would have 30 days to use the training sessions I already paid for after cancelling my membership so I cancelled my membership and was ready to go use my paid training sessions when my trainer tells me he cannot schedule me because my training sessions were expired. I called corporate AGAIN (this will be like the fifth time counting the times I had to call about my refund which was a nightmare) and corporate tells me that I had 30 days to use my training sessions after they were cancel when the last time I called they told me it was 30 days after my membership was cancelled not my training sessions. I swear that every time I called corporate they would say something different and they were still trying to convince me to just downgrade and not cancel. HELL NO!! I would never deal with this people again. I lost more than $400 in sessions I couldnt take because of the poor training, professionalism and knowledge these people at corporate have. They are not synced at all and every time I called it was a different story. I work for customer service in a call center and I can see when employees are not trained well to know what they are talking about and I am telling you this people will screw you up over and over again. DONT SIGN UP! PS: Also tried talking to someone at the Bloomfield location and they are more focus on signing people up to get the commission that actually resolving any issue you are having with your account.

Anastasia Bakhareva

This is my second attempt at a membership there. I had a hard time canceling for non use. But this time its much worse. I signed up for a personal trainer there, was told that of course, my requirements week be met. Got assigned to their "master" trainer, by the name Tee. He didnt want to know what I wanted to do (, our what I have being doing as far as working out (as I am very experienced, just wanted to work on something specific) He had a horrible attitude. Refused to even talk to me about what his plan for me was as far as achieving my goals, and in the end told me he didnt have time to fit me into his schedule. I was lucky I was in my cancellation period so I canceled that. I ended up getting another trainer elsewhere and made a mistake telling them. Later on, I showed up there with a training partner, who spots me, and helps out with some heavy lifting, this trainer saw us and reported him as training me. Which, apparently, is against the policy. As we found out, if they deem that you are not working out enough while helping someone, they say they will tell you to stop or cancel your membership. So, of course, I decided to cancel the membership. That never goes smoothly. The front desk girl plays interference... but I have sent my stuff in by the certified mail. Theyll never get me again. Ill pay a little more to go to a place, where working out can be done without so much stress and horrible attitude that simply covers up incompetence.

Jack Butler

I was one of the first members of this facility about 4 years ago. I ride my bike around the lake to the gym. For the first 2 years they didnt have a bike rack so i parked in the vestibule, daily during the summer, without incident. The attitude at the desk was positive that i was biking to the gym. Today when i arrived a new employee came dashing out to tell me that it was against policy to park in the vestibule. I mentioned that I had been doing it for 4 years. He said if he let me then everyone would start doing it. This is untrue. And also unprofessional. I wouldnt mind if they wanted to change the policy, they could have told me as i checked in that they were changing it and to next time use the bike racks. Instead he made a public scene in front of other members as if i were violating some well known rules. Really? I have tried to get people to bike to the gym, most drive. I have only seen one other bike there in 4 years. The club mission is to encourage an active life style and to let you "exercise your options" - how does the "no bikes in the lobby" further that aim? I am going somewhere else.

Kenneth Kline

I inadvertently signed up for LA Fitness forgetting that I already had a membership on hold (which had been on hold for some time - at a charge of $10.00 per month). They couldnt find it when I registered because it was registered under a previous address. When I went back to explain the situation, I was essentially told that it was "too bad" but they would agree to stop the $10.00 per month hold on my previous account and rebate me $30.00. The right thing to do would have been to reimburse my initiation fee, but no chance. I tried three times, even talking with the manager, with no luck. This is lousy customer service - and is only one example. LA Fitness has gone downhill since they purchase Ballys - the facility is not kept to the best standards and from the comments others have made on this post it looks like it will take great effort to cancel my membership altogether. Never again!