The UPS Store

Address:	1163 S Main St, Chelsea, MI 48118, USA
Phone:	+1 734-433-9636
Site:	theupsstorelocal.com
Rating:	3.1
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 10AM–4PM Closed

Location

Photos 9

Reviews 12

Robin Phillips

I cannot end 2014 without expressing my disgust of the lack of customer courtesy, much less service at this store. I have watched the manager, Derik Patel, berate, belittle and demean people so many times when Ive been waiting in line there. I have left the line and decided to drive to Ann Arbor to do business there. So in November, I was in a rush to get a gift to my brother and gave it another try. BIG MISTAKE! Derik Patel is rude and condescending to everyone and unnecessarily abrupt. I cannot emphasize enough that you dont want to go to this UPS store. Its a shame that Chelsea has this level of NON SERVICE. R Phillips

Lori Fredericks

These guys shipped an awkward sized chair for me and packaged it. First of all I thought the girl (Gabrielle) who helped me was a beast. She carried that thing for me without even a second thought. The shipping was great but the customer service from the two people I worked with was perfect. Thanks so much.

Anonymous User

Poor customer service. Clerk mis-labeled my package, causing it to be shipped back to my home instead of the intended address. Refused to offer a refund for the shipping materials. Would not patronize again. In fairness, the store is clean, well stocked and organized, but pricey.

Richard Schaffer

Here at 8:30 and they arent even open yet but the hours say they open at 8. Back on a Saturday its 10:15 they arent open, says they open at 10. Worst UPS store ever, hope they go out of business for there poor service!!!

Anonymous User

They do fingerprints for background checks, too! Very quick and easy. Friendly staff. Plenty of parking. Clean and well-lighted.

Joshua Campbell

Horrible attitude from an extremely rude and sarcastic employee who seemed really disgruntled about having to do his job.

Camille Haddad

Absolutely terrible customer service. Condescending and insulting. Dont give your business to these clowns.

MullerMusic

Tracking shows my package arrived on time but i received nothing in the mail. Absolutely ridiculous.

Anonymous User

owner is very friendly, store is always well-kept. Very satisfied with past transactions.

EJ Wilson

Very good customer service - easy to work with and quick turnaround.