US Post Office
| Address: | 1401 W Fort St #1006, Detroit, MI 48233, USA |
| Phone: | +1 313-226-8075 |
| Site: | usps.com |
| Rating: | 2.3 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9:30AM–8PM 12–7PM |
Location
Photos 1
Reviews 7
AY
ayesha niazy
Horrible horrible post office. Employees have no manners. No concept of greeting or replying to customers. They are good at nEver doing their jobs and rolling their eyes when you ask them a question. Just came back and its March 9th at 8.20 pm. Only three employees at the office, which is fine. Unfortunately I got the bald lady(writing this in detail in case a supervisor or manager is reading this). This lady needs a major attitude adjustment and needs to go back to training. I inquired about a package which the delivery supervisor told me was ready to be picked up when I called in earlier. She was hesitant to even go back and see if the package is there. She slowly dragged herself off her seat went to the back and said no I dont see it, they didnt bring it down. I told her your supervisor just told me its downstairs and ready to be picked up, she rolled her eyes then made a annoyed face and said Ive checked all the packages and its not there. Is this what usps teaches their employees. You are in the service industry lady, if you cant smile greet and talk politely to customers then you shouldnt be sitting on the front assisting customers. Horrible post office. If the manager is reading this please fix this.
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Clément Lucas
I just had the most insane phone conversation I ever had. The USPS person I had on the phone literally admitted that USPS was not able to provide the services they are offering. We moved to a new address, same city, and we made a mail transfer to our new address to USPS. We received a letter at our new address confirming this went through. We did all this end of May. The USPS letter mentioned we may not receive mail before June 10th. We are June 28th, we still havent received ANYTHING from our previous address. The guy on the phone kept mentioning that they could not retrieve mail that was sent back to the sender. WHY WOULD IT BE SENT BACK TO THE SENDER ??? The whole point of doing a mail transfer is to have the mail TRANSFERED, not sent back ! He told me to contact the senders to ask for the mail : how the hell am I supposed to contact them if I don’t know who wrote to me ? Also, not everyone puts their address when sending mail. Where does it then go ?? We may have received important mail that we will never receive because USPS is unable to do the most basic thing : forwarding mail. I will keep calling until a solution is found and I receive my mail.
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D S
Once again I go to the post office to pick up a package and they CAN NOT FIND IT! I told the girl and the manage that the package according to the USPS website said it was delivered! But they cant find. The girl at the counter looked as though I was bothering her the entire time. The idea of waddling her 400 pound frame in the back I guess was too much "work" for her. She pond me off on the manger and she said she would go look "in the back". I could clearly see the woman go into the back room, do a check circle and stand there doing NOTHING. This is known as LYING to the customer. This post office wonders why it gets such a POOR rating? The answer is simple: THE STAFF is the problem. This is NOT the first time this has happened to me. More like the THIRD. These people that work here are the most LAZIEST workers I have ever seen. There is ZERO courtesy when you get to the counter. Todays experience was yet another example of why the postal service in America is total GARBAGE! WHY this IDIOTS cant get it together is BEYOND ME! AVOID THIS POST OFFICE with your life! Hopefully the staff will get fired!
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Aleta Austin
I have read a lot of comments just for the main station on W. Fort Street. I have lived around the country and also have worked for them. People do not blame the workers send your complaints to Washington D.C. Post Master General. These people only are doing what they have been instructed like we all do. Although, I get on some things it is bad training. I have had to file complaints with there supervisors as well. Point is if the people who are responsible for training the newbie, and is doing it incorrectly then they need to go back to training. If they are unhappy with their job then get another one and let someone else have your slot that may enjoy what they do. If the post office become private you think you have problems now it will only get worse. I gave it 3 stars because I continue to ask for supervisors until I spoke to one who addressed my issue. Everyone has a boss.
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Beth Sommer
I was going to complain here about the Postal Service in South Lyon, Michigan. Why do we continue to support this organization with tax money? They cant even deliver the Priority mail they charge extra for. The shame of it they act like it shouldnt even come up as a valid question. I had the Supervisor for the South Lyon branch tell me that they deliver at least 100 boxes a day, as if that is a reason to lose my package. & we had the daily mail guy tell us that usually our box was filled...so we were at fault. Our door is right across from the condo mail box. Bottom line is, Fed Ex can make and ensure a delivery and so can UPS. GET RID OF the Govt. provided and tax payer supported post office. No sense that they are still around. Hand the mail that is still delivered to private company.
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Gabriel Ellis
I went in to ship a front sway bar. The clerk didnt undestand how the scale worked (she claimed it wasnt weighting accuratly because the ends of the sway bar were not "on the scale". The ends were suspended in the air on each end of the scale.). The clerk also did not understand how to measure the package, she measured length, width, and the height again. When I pointed this out, the clerk next to her told her to just measure the "gurth". So she measure the circumfrance of the bar instead of the diameter. This is when I just left. Im sure if you have a basic small box that fits on the 12"x 12" scale they have, and doesnt over hang. Then it would have been fine. Just dont expect any of the measuring to be done correctly. The employees here need training. Bad.
DJ
dj thomas
Wow. This place is a joke. Called and was on hold for 20 mins, then I heard them come on and hang up on purpose. Called back 3 times before they answered again to be put back on hold. My package that was half a pound arrived on the 2nd of May at this Post office. It was expected to be delivered today 2 states away, my mail has already ran for the day. Called my local office and it didnt come in on the late truck. Called back to this place and put on hold again. Transferred to 3 or 4 people and no one knows where it is. My tracking says its there and never departed. Ill proably be out the money and the item. I said half a pound because it isnt something big and bulky. Shouldnt have caused an issue poor facility.