Address: | 8201 Linwood St, Detroit, MI 48206, USA |
Phone: | +1 313-897-3333 |
Site: | detroitautopros.com |
Rating: | 4.4 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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Kiera Stevenson
On 6/7/16 i was supposed to be receiving service for an overheating problem on a 2009 Saturn Vue, from University auto on 8201 Linwood ave. Detroit, MI 48206. My Fiance an I specifically asked the manager to fix the issue that was causing the overheating and he agreed that he would have it done by the end of the business day. We were told it was because the fans were bad and that it was a $245 job, so that is what we paid. Upon picking the car up from the lot, we werent even 20 mins into driving when the vehicle started to overheat again and stall. We paid for a tow which cost $140+ and let the car sit overnight. That very next morning my fiance took the car back and told one of the workers, that they bs us because that was not the problem and it was still overheating, he left the car and caught a cab to work. After getting off work he went to pick the car up and the manager tried arguing with him stating we couldnt deny the work he did, but the work he did was not the cause of the overheating in the first place. We demanded he either fix the real issue or reimburse us for the tow and put that towards fixing the real issue, but he refused. My fiance had to chance the drive all the way out to Romulus, Mi to pick me up from work in an overheating vehicle that we paid to be properly fixed. We ended up getting stranded and had to be towed home and a car to a mechanic shop on 9225 Telegraph Rd in Taylor, MI 48180 called Tel-wick, in which they told us the real problem that was causing the car to overheat was because of the thermostat and a new water pump. I am beyond pissed and feel like this issue needs to be address and we need to either receive proper service or be reimbursed!
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Staci Lowr
All of the mechanics are friendly and professional. They are always quick and reasonable....I stop going to my mechanic of 7 years because this place is consistent!
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Tradell Steverson
They real friendly work with you and to take time and do it right one of the best ones out here they get job done
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Edward Davis
Any problems I ever had with my car they fixed!!! Enough said!
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Youssef Mustful
Very professional work and workers, excellent job !!!
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De-Angelo Davis
Favorite auto shop. Im good friends with the owner
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zhe wu
very nice guy! resonable price!
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zaid bin javed
Nice peoples specially Mo
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jordan w
Avoid at all costs!!!!
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Eenich miller
Great mechanics
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Lakisha Rogers
Speedy Service!
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Keenan Bryant
Reliable