Address: | 31219 W 14 Mile Rd, Farmington Hills, MI 48334, USA |
Phone: | +1 248-932-2880 |
Site: | officedepot.com |
Rating: | 3.5 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
AN
ANTHONY V MACK
I order a L shape computer table, OfficeMax emailed me on Wednesday telling me it would be delivered that day before 7 pm no one called or delivered. I called customer service an ask what day they intended on delivering the product they said Thursday before 7 pm no one called or delivered. I called customer service again Thursday evening they said they could not get to me today! Then customer service said that the product would be delivered Friday HIGH PRIORITY. I get an email Friday morning stating that the product would not be delivered till Monday. I call customer service and ask for a refund! Done with OfficeMax
SA
Sam S
Very much lacking in customer service, organization, and management is just as bad. I try not to write bad reviews but this store is just awful. I especially called to check if an item was in stock and was told yes it was when I called. When I got there, I was told that they didnt have the product only the display model. I asked if I could purchase the display only to be turned away since it wasnt on clearance , shameful!
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Ashley Hardison
This store has many items one would need to help facilitate their daily office needs. However, the customer representative Jeffrey lacks much customer service skills; yet the other staff members are great and willing to go above and beyond to help a customer. Due to his negative personality and customer service I have to rate this location as a 1.
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Mark Fertig
This store is disorganized, dirty, and the shelves are poorly stocked. It seems like this location may be closing soon. Sure miss the Staples store that used to be across Orchard Lake...
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Robert Bodack
"Describe my experience"...what experience??? On a Thursday at 2:52 PM, could NOT get Anyone to answer the telephone!!!!! (Went elsewhere, "problem" solved)
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Anamarie Sabbagh
This store has really helpful staff. I do much of my every day printing here and the people are always smiling and friendly.
EL
Elizabeth Aboona
I come here all the time for supplies, more times than not they have what I need.
DA
Darlene Samuel
Customer service or acknowledgment of customers has room for improvement.
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Oasai Bakudo
People here are great! Exspecially the print center :)
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Sandra Richmond
Friendly staff. Got what I needed and fast.
AL
Alex Andrews
Selection isnt the greatest on electronics.
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Joyce Williams
Good selection excellent customer service
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Bashar Kirma
Fast. In and out for what I wanted
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Uncle Chuckles
Its ok average at best.
CI
Cisco Labuanan
All my office supplies.
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Lauren Goldstein
Very nice staff
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Cynthia Jackson
Horrible