Address: | 32968 Groesbeck Hwy, Fraser, MI 48026, USA |
Phone: | +1 586-335-2473 |
Site: | compassselfstorage.com |
Rating: | 3.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 10AM–3PM |
IA
Iam Keva
Wonderful service! The lady at the front desk was attentive and very informed about the units and got me a unit that fit my needs a my budget. She explained in clear details about the contract I signed so there was no surprise and explained what was expected of me when I decided I didnt need the unit anymore. They also have a referral system that get you (20$ I think off your unit when someone you refer rent with them) dont quote me on that 20$ I going off memory and it could be lower, higher or correct. Any discount helps so I think it is a great idea that they do this. I highly recommend Compass and if I need storage again I will use them... and you should as well!
DR
Dr Eliza Zimmerman
An experienced sales team with the knowledge and experience necessary to accommodate your move. I have spent the last 25 years in the military traveling throughout the world. Cheryl and Rick are customer service driven and their professional rapport makes you feel confident in doing business with Compass. Based on 25 years of military moves I can, with confidence highly recommend Compass Storage in Fraser Michigan. Dr. Eliza Zimmerman, Lt Col, USAF.
DO
dont worry be happy
If you love mice droppings, and spiders feel free to store your items at Compass. Cheryl told me pest services are not offered because customers may have allergic reactions to pest products. Cheryl locked the door, took off and did not refund my money even though I let her know I was moving. I even asked her to waive the late fees. I was charged a total of $278. Thats unfair and I want my money returned to me.
A
Anonymous User
I rented a unit from Cheryl at Compass Self Storage and she couldnt have been nicer! I needed a space that was easy to get to, and Cheryl went out of her way to make sure that I was taken care of. Even though my move wasnt an easy one, Compass made the process of getting a unit very easy! Thanks again for all your help!
FR
Frances Leggett
Would not recommend it, because of some recent questionable thefts. Recently 3 units reported being robbed of stored items and the locks are intact?????? One of the units was a relatives and was even insured, but because the locks were intact, not forced or broken into , insurance says no go.... :(
NI
Nicholette Kranek
Great experience with getting a storage unit! Sheryl has been a great help with all our needs! Keep up the great customer service! Thank you for everything! Christian and Nicholette Kranek
BI
Billy Ross
Cheryl is awesome however the price increases are a bit much. With 34 years of military storage experience, I feel Compass surpasses the others with rate increases.
MI
Michael Huston
Great place for all your storage needs. Highly recommend the site. Cheryl and Ric are very professional in assisting you right down to hands on if needed.
BR
Brenda Ossowski
Raise their prices 10% every 6 months. When I questioned 20% after one year the man told me...well if you dont like it you can always leave. I did!
A
Anonymous User
Storing at Compass Self Storage has been a great experience and the staff will do anything to help their customers
SH
Sharon Lowe
Not Happy about the frequent rate increases. Customer service is outstanding.
JE
Jen T
Convenient access hours