Address: | 2455 29th St SE D, Grand Rapids, MI 49512, USA |
Phone: | +1 616-246-0289 |
Site: | salonnouveaugrandrapids.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM Closed |
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DeLynne Strickland
I went to the salon to get a spray tan 24 hours before my vacation. I am very pale and wanted to hit the beach town looking TAN! The young lady Ashley was very nice. The Spray Tan room however is a disgusting dungeon... When she was done spraying me I was concerned that I had no color. I have friends that have had spray tans that leave the salon looking like they have been in the tropics. She kept telling me it would get darker overnight. IT DID NOT... While she was spraying me I also asked a few simple questions. 1. Will it stain my sheets? I dont think so , well maybe if they are white. Mine were ivory. now ruined 2. Will it get in my pores? I dont know, I dont think about that. 3. When can I shower? Well maybe tomorrow afternoon but I like to wait 2 days. So I am on my vacation , I am not tan, I have slight mauve color actually. I could have done better myself from a bottle. I called to discuss this with the Salon, Ashley and her manager ... The manager has not talked to me at all, and to make matters worse Ashley didnt believe me and asked me to send a couple pictures to prove it, well ok I did! Oh come back in we will spray you again "Free " No now, I am angry, I want a refund now it is too late... I"M ON VACATION... They refused. I am in client relations for a prominent IT firm... Customer satisfaction is #1 This Customer service... THE WORST!!! Dont waste your time or money... This terrible experience cost me $46.00
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Hailey Potter
What an Awesome, Classy Place! Everyone here is so friendly... I was absolutely thrilled with my visit, Sharon Alison made it so much fun and she really treated me so kindly. I got a makeover and I was in great hands! If youre looking for a place...look no further. This is it!
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Linda Quirk
If you have mixed chick hair, ask for Rae!
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Brad Potter
Great hair cut and wonderful space