|Address:||2388 E Highland Rd, Highland Charter Twp, MI 48356, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
Needs to be negative stars but it wont let me go lower. This is the worst company I have ever dealt with. I called and spoke to Bill Pousho (owner) and explained to him the problem I was having with my water softener and that I had a McIntyre system. Mr Pousho was very nice and explained to me how the softener worked and set up an appointment time. When the repairman (actually salesman) showed up I also explained to him the problem I was having. The "repairman plugged his light in, looked the softener over for about five to ten minutes, took a water sample and a few minutes later told me that he couldnt get the softener to work. He actually never took anything apart to look for a problem. I told him that the unit was only seven to ten years old and he began to explain that the McIntyre system was cheaply made then proceeded to try to sell me the system that he sells completely installed for only $1985 minus the $120 service fee he was charging me today of course. He also tried to service my air conditioner (which was working fine) with R22 because with the new rules coming out soon he would no longer be allowed to use R22. Im sure this would have been a side job. I told him that I would let him know on Monday if we decided to have the unit replaced. I called McIntyre on Monday and told them what had happened and they sent a "real" repairman that same day. I explained to the repairman "Jeff" what was happening and he immediately knew where to go. After a trip to his truck and 10 minutes later he had replaced a broken Valve Spring and the softener was as good as new. The Pousho "repairman" might have seen this if he had bothered to look for a problem rather than try to sell me a new system. I called the Bill Pousho and explained what had transpired and that I felt I should get my $120 back, but all I got was an attitude, excuses and very unprofessional behavior. I thought I was the customer?? I have never experienced a business owner that would try to talk over me, not listen to what I had to say as a customer, he even tried to tell me that the repairman he sent over does not work on McIntyre systems. I reminded the owner that I had told him what system I had when I first spoke to him. Well good ol Bill didnt like this so he very professionally hung up the phone on me. His website does say they work on all makes and models. I hope Pousho Ripoff Plumbing never gets another days business. STAY AWAY! Thank You McIntyre!!
I hired this company to do a furnace tuneup. they told me that I had a bad limit switch on my fan. I paid them 100.00 dollars for this service. They told me the switch was around 20.00 to 30.00 dollars and they would come back and put the on. What they didnt tell me was it was going to cost me 120.00 dollars plus 41.00 dollars for the part. As far as Im concern this is highway robbery. I understand the 41.00 dollars for the part but to pay 120.00 dollars for the man to come back to put the switch on that didnt take even 15 minutes is crazy. I will not use this company again or recommend this company to anyone. besides that they dont give senior citizens a discount.
Do not hire this company. I was charged $240 for a 55 minute service call of which nothing was fixed, my dishwasher (which was leaking) is now not functioning at all. The plumber, Stan, told us the leak was "fixed" but he really only turned off the water to the dishwasher. After contacting the owner, Bill to request an explanation of the charges he told me, among other things, they dont provide estimates and dont provide hourly charges and that he was "done talking with you people". This company is among the worst I have ever dealt with both in technical skills and customer service.
Owner is a crook. Fired one of his workers because she needed 1 day off for her wedding. He fired another secretary because she was diagnosed with cancer. He also just fired a man who worked for him for 28 years. This man had a heart attack and THE SAME DAY the owner was blowing up his families phones while they were at the office. He demanded for the work tools, truck, and cloths to be returned while his worker was still in the hospital. NEVER use this company. Ive always heard horrible things about this owner and all he cares about is money
Worst owner ever. Bill Pousho is an angry, greedy man. I do not recommend ever using this company. The prices change from estimate to actual job, Pousho is rotten to his employees, which makes his employees lack motivation. The man only cares about himself, and its reflected in his company.
I found the staff at Pousho Plumbing to be helpful and thorough. I got all of my questions answered and service in a timely fashion. I would use their services again and recommend to others.
Great service. The guys at Pousho are prompt and they get the job done. They charge a fair price and they stand behind their work.
would not use they sent a man to my home that looked like an escaped convict.i didnt let him in and cancelled
this company took advantage of my 90 year old mother and swindled her out of $2k to repair a toilet..
Worst POS company Ive ever dealt with.