Address: | 3344 Ravine Rd, Kalamazoo, MI 49006, USA |
Phone: | +1 269-344-3600 |
Site: | smkazoo.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–11:59PM Open 24 hours |
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Phyllis Dowell
In the past, I always called Modernistic or Stanley Steamer to clean my carpets. This time, I decided to give ServiceMaster a try. Boy, am I glad I did! There was only one guy, Mike, but he was super thorough and did a fabulous job. He took a lot of time and went over trouble areas more than once. He must have spent 45 minutes just on my stairs. My carpets look brand new. He got out stains that I thought were there for good. The price was exactly what they quoted me on the phone and he didnt try to upsell me stuff like scotchgard, pet spray, etc. etc. The other guys are quicker but they work on commission and just want to get the job done and go on the the next house. Oh, and they didnt ask me to move anything! Mike did it all. If your carpets need cleaning, call ServiceMaster and ask for Mike. You wont be sorry.
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Sara Koller
We called a Servicemaster employee that we know when our basement flooded and they went above and beyond to get it taken care of as quickly as possible. The name for this business fits perfectly. They really are service masters. Not only did they come quickly and made us feel like we were top priority, but the job they did was impeccable. They checked up on the job various times before calling it a done deal and made sure we were completely satisfied. Communication was exceptional as well. What a great company! We wont be using anyone else next time we have a problem.
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Benjamin Richards
We hired ServiceMaster to clean my late fathers house. He had hoarding disorder, so it would have taken weeks to do it myself. ServiceMaster completed it promptly, allowed me to mark items that I wanted saved, and, most importantly, treated my fathers items that went into the dumpster with respect -- instead of simply being dumped they were placed carefully. ServiceMaster is not inexpensive, but theyre certainly comparable in price, and believe me, this is a situation where you dont simply want the best deal.
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Kirk Williams
I worked with SMKazoo on marketing and cannot speak more highly of the character of every individual I met in the company. SMKazoo does business at the highest ethical standards and I knew I could trust them implicitly on any decision during my time interacting with them. This work ethic cannot help but transfer into every area of their business and is undoubtedly a reason they are so popular in the Kalamazoo region for those with cleaning needs.
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Robin Baldwin
I worked for Service Master for two months, crew members either dont want to work or they do falf work. They are not honest people, when you subcontract you do what the customer wants not what you want. I cut down on my hrs so I could find a better job, they said I did 2 No calls no show. My supervisor was told to find coverage, she didnt and I was fired because of it. I dont recommend any one for Service Master.
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Debbie Spitzner
We had a water problem and called ServiceMaster to come out and take a look. They came out the very next day to access the damage, came up with a plan to dry out all the troubled areas, set things up, and came back each day to check progress. The technicians were very friendly and knowledgeable. They walked you through every step of their process. I would highly recommend ServiceMaster to all my friends.
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Kristen Wehling Overmyer
ServiceMaster has been extremely helpful with meeting my familys needs. I have nothing but compliments and rave reviews for Clayton and his team who have helped to tidy up my moms house. Everyone is professional and charming and I would recommend them to anyone in need of help de-cluttering, organizing, and general clean-up. A wonderful resource here in Kalamazoo!
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Lindsay Hoeflinger
ServiceMaster has cleaned our carpets a number of times, and did a great job every time. They are very thorough, and actually use extracting methods to get the carpet clean, instead of pushing the dirt to the bottom of the fibers. We wouldnt use anyone else!
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Richard Johnson
Super nice and professional. I appreciate the attention to details such as putting my heavier antique pieces up on foam so that any excess moisture didnt wick up into the wood. Carpets looked just like new when they were finished!
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Anonymous User
Excellent carpet cleaning! They were very thorough and did a 2 step process. Very impressed and timely too!
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Jacob Shingledecker
Great company, frendly and professional, I would only use SserviceMaster
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Rae Booth
The people are awesome and their work is amazing
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jacob shingledecker
Would definately use ServiceMaster again
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Kimberly Nolan
Mike was awesome! Great job!
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Michael Woody
Very professional company.
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Lyndsay Deery
Incredibly thorough!