Address: | 627 S Burdick St, Kalamazoo, MI 49007, USA |
Phone: | +1 269-383-4300 |
Site: | tromblay.com |
Rating: | 4.3 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM 9AM–3PM Closed |
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Kirk Decker
Been going there for years and will continue to do so. When life stresses me out, this is the place to go. And to the person who commented on their terrible customer service, you must be one vile person yourself. They have been nothing but kind and professional, both in their attitudes and service towards me and my family. I hope you visit my business someday so I can gleefully eject you from my premises. There is no better place, in my opinion, to have various services (haircuts, massages, etc.) performed than Tromblay Salon. Go there and if your not a wicked person, you will enjoy their unique, fun and friendly services, not to mention their awesome boutique. --Kirk S. Decker P.S. Im not a coward who complains about locally owned businesses and wont even reveal their true name. Thanks for the continuing awesome service you people deliver. Tromblay is awesome!
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Sarah Bauman
Shockingly terrible customer service. Referred a friend to this place, and she ended up spending a huge chunk of change on a haircut & dye job that she was mortified with. They insisted they could do what she asked. But, her hair wound up over-processed and brittle (bleach left on for two hours), the overall color being wrong, and the haircut was on an unintentional diagonal and literally 1 inch longer one side than the other. It wasnt interesting, or edgy, or unique - it was straight-up wrong. When she went back to discuss it with them, she was rudely and pompously turned away, as though their blatant mistakes were somehow justified and they knew better. A bad experience at the hairdresser is traumatizing, and even more so when treated that way. I will suggest them no more.
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Jenny S.
I visited Tromblay after reading several positive Yelp reviews, and have been back several times since then. Ill admit that I only need simple things done for my hair, a cut and style, so I suppose I cannot judge on more complex techniques, but Ive enjoyed my stylists (Ive seen three, all mature, friendly, and professional), their quick service (always ready for me at my appointed time), and their price structure (I LOVE not tipping, since Im never really certain how I like my style until the next day). Im happy Ive found a place I like so well that is so convenient to downtown and so friendly. Ive never had enough time to properly explore their front waiting area, but they seem to support several local artists jewelry and handicrafts work.
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Glenda Shevitski
So, on Valentines day my love took me to Tromblay Salon in downtown Kalamazoo. I left there hysterically crying over the horrible $115 cut and color I had just received. They told me I could come back and have the owner fix it once I calmed down. Two days later I called to schedule the appointment and was told he wouldnt be able to get me in any time in the near future and that he trains all the stylist there so they all have the same skill set and that I wouldnt be happy with anyone there. I messaged them on Facebook with the pictures of my hair, they viewed them then chose not respond to the message! Well Im now out $115 and left with this mess THIS IS NOT OK!
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Vicki B
I just love Tromblay Salon. The staff is always very friendly and helpful. Besides getting a great haircut that I love, its always fun to browse around the boutique for great finds. Make sure you arrive a little early for your appointment so you can take in everything in the store area. Its a real treasure trove! I also like the fact that Tromblay is a no-tipping salon with various price points for services. I have referred several friends to Tromblay and they are very happy with their services as well.
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Sally Reynolds
If you want to be treated like a Queen, and have a special look, created just for you, this is the place to go. Cutting edge looks, created in a salon that is stylish and friendly; this is THE PLACE to go! They are attentive, and actually listen to what you would like. They have suggestions if you are unsure, and offer many services in addition to cut and color. The boutique is also filled with one of a kind looks ~ a true specialty shop, and a truly unique experience.
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Christine Millard
Love this Salon!!! First time client..receptionist was my initial contact and was friendly, inviting and helpful. Then I met Andy who took the time to listen and give me feed back that helped me be completely comfortable and confident in her capable hands. Will definitely be going back.
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Anonymous User
The stylist cut my bangs the wrong way but the rest of my hair looks fabulous! Plus you get a nice head/neck massage too.
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David Martin
Extremely friendly people who give your hair as much thought and care as if it were their own.
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Olivia Morrissey
Got an all over color and it turned out amazing! my whole experience was just lovely!
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Daniel Proczko
Ask for Andy, shes awesome. Great atmosphere, fun people, and youll look good!
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Nancy Hale
I have been a client for years. Great cuts and color, fantastic shop.
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Carly De
Albert gives the best haircuts in the entire world.
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Curt Muller
Great place great people great hair cuts!