Your Complete Auto Repair Service

Address:	1640 N Lapeer Rd, Lapeer, MI 48446, USA
Phone:	+1 810-667-2277
Site:	yourcarslapeer.com
Rating:	3.8
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed

Location

Photos 31

Reviews 13

Rebecca Blakeney

Summary: -Gave me several false diagnosis. -Could not fix my problem even after attempting several expensive things. -Did not complete all of the fixes that they said they did and charged me for. -Damaged other things while attempting to diagnose and fix the problem. -Applied patchwork fixes that did not hold up, and that created more damage. -Just as expensive as (or more so than) certified GM mechanics at my usual garage. Testimony: I normally go to the service department of Chevy dealerships for all of the service to my vehicle, for everything from oil changes to rip it apart and put it back together fixes. But I was recently tight on cash so decided to give Your Complete Auto Repair Services a try for a small list of issues I needed fixed. It was a mistake. The first thing, a new muffler, went fine. But when they started working on trying to diagnose why my engine light was on. They had me approve (and pay for) fix after fix, and it was not solving the problem. Finally, after dropping an obscene amount of cash, and still not having any positive results, I had to say enough, and cut my losses by walking away without getting my problem fixed. (I even went as far as picking it up once thinking it was fixed and I didn’t even get 6 miles away before the light came back on). They told me it was safe enough to drive, but after driving it for about a week even more problems began to crop up until I had to bring it in to my dealership service department. Not only had Your Complete Auto Repair Services failed to fix what I had brought it in for, they managed to mangle some stuff in the process. I had to pay for some of the same repairs because, upon closer inspection, they had not made the repairs they told me they had. And, some repairs had to be redone, but correctly this time. On top of everything, it turns out that Your Complete Auto Repair Services was not any cheaper than the GM-trained Certified Service technicians at the dealer service department—and I had to pay to fix what Your Complete Auto Repair Services broke while attempting to “fix” it the first time. The repair shop I usually go to was by far the least expensive and quickest route in the long run—lesson learned. P.S. The person that originally referred me to Your Complete Auto Repair Services in the first place, returned for a problem with the vehicle starting and Your Complete Auto Repair Services worked on it and called it fixed, but the vehicle failed to start shortly afterward and so they then suggested a very costly fix. But instead, it was taken to another repair shop and fixed for about $130 and it has stayed fixed.

Tony Delong

I took my car to c.a.r.s just to have the spark plugs changed thinking something that simple would be done with no problem, i was dead wrong, not only did they try getting over a hundred dollars for just plugs no wires or anything else but upon driving the car after leaving i noticed it was cutting out or missing like a miss fire so i proceeded to take it back,the guy that put the plugs in drove my car 3-4 times and tells me he didnt notice anything wrong and he then claimed to have pulled the plugs double checking that they were gapped at what he told was .055 and said i dont know what to tell you its just cheap plugs that is the problem, needless to say I got a second opinion and come to find out NONE of the plugs were gapped, every single plug was a different gap,some so closed that it almost touched the electrode,some were .040,.048,.050,.055,not one plug was gapped the same as the next and yet he supposedly double checked, needless to say my car will NEVER go back,for anything, what a waste of time and MONEY.

Josh spencer

They have twice now misdiagnosed my car. This time they said head gasket, quoted $1800. I have taken it to 2 different mechanics and both said head gasket is fine, intake gasket, $500. I would have been out $1300 if I had let them do the work. Both other mechanics did pressure tests and dye test and head gasket tested good. I would not recommend them to anyone. And when this group of mechanics were over at Muffler man they had my car towed for it sitting in their lot for 2 days while my wife and I were trying to see if it was worth the repair.

Derek Sills

Spent $140 to have them swap tires to new rims, it took them over three hours and they ran my battery dead and had to jump start my car so I could pull it out of their garage.Then, I had to take the tires to Bell Tire less than a week later because all of them leaked, two were because the sensors were damaged the other two were bead leaks. I never had any problems with air leaks before, I had a broken spoke on the original rim witch did not effect the tire or its capacity to hold air.

Ron Kolonich

I love this place. I can take my business Vehicles here and within minutes they always take care of me. Mike is one of the best mechanics around and can do just about anything for you. Theyre always kind and courteous and there are multiple waiting rooms for your comfort. Ive always had a great experience here and I recommend everyone to come and experience for themselves.

Lynn Coulter

I had an awesome experience with this business this afternoon... Extremely professional all the way around! I was treated well from the minute I walked through the door, until the mechanic brought my car to me. I greatly appreciated the mechanic explaining to me what needed to be fixed. He went above and beyond.

Ashley Beckett

This place is amazing and very nice! You never know who you can trust anymore but they will even take you out to your vehicle and show you what needs to be done due to safety and what can wait. They worked with my budget and treated me with so much respect! Thank you!!

Christina Angerer

Worst experience ever with my vehicle. They messed my car up so badly I had to take it to another shop and then filed a law suit immediately. I won. Please go anywhere but here. They lie about what is done and lie when they get caught cheating you out of money.

Kayla Dubs

Staff was very friendly and did a great job making sure I understood what was happening with my vehicle. Reasonably priced. We will see how the mechanics do on Monday, but overall Im very impressed so far...

Rick DeLorme

I am a total car NUT and I had Dustin do some suspension work on my Mustang. He did the work as if my car were his own collector car, meticulous, clean and well done. Dustin is the BEST!

Dawn Maitland

I really enjoy getting my car repairs done here. They are friendly and helpful. I can sit in the clean waiting room while I wait. They are quick and my car repair is always done right.

Adam Schoenauer

Your complete auto is by far one of the best repair shops i have even been to. Free car inspection and certified techs it was a no brainer to come here to get my jeep fixed!!!

Greg Austill

Mike took care of the exhaust on my Grand Prix, couldnt be more happy with the results! Always a great experience at Your Complete Auto Repair!