Address: | 11960 Farmington Rd, Livonia, MI 48150, USA |
Phone: | +1 734-425-9442 |
Site: | simplyss.com |
Rating: | 4.2 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 10AM–2PM |
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Linda Springer
Since my signup I have had a great experience with Simply Self Storage. All my questions were accurately answered and processing was expeditious and efficient. Very friendly staff! I especially appreciated the free month - THANKS!!!!! I have presently terminated my stay with Simply Self Storage as weve moved into our house. Should I ever need to use a storage facility, this would be the one. I had to come in and out often as we were between living with family and our new house. I was always greeted with courtesy, friendly hospitality, and asked if there is anything we can do for you - dont hesitate to call. I called a few times with questions and was given the same courteous, friendly, hospitable treatment, with all my questions answered as well. Thank you so much for your service.
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D M
Facility is well taken care of. It is clean and well maintained and the manager does an excellent job of keeping it that way. Doors seal very well and no critters can get into the storage unit. Overall, for short term rentals, I would highly recommend this facility. However, for long term rentals, such as mine, be advised, that the rental rate can increase every year or even sooner. My rates have increased steadily over the last 6 years I have been there, from 139 to 187 per month, where now I pay substantially more than a new customer for an equivalent unit. For this reason, unfortunately, I am most likely going to have to move to a new facility.
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Nicholas Azzopardi
Writing this review simply to acknowledge the manager, Steven, who goes above and beyond to ensure great customer service. I work from home and use my unit to store various promotional items for my company and often have boxes shipped right to the unit. Steven is always super friendly and ensures this is a seamless process even when my shipping carriers try to make things difficult. I would recommend this facility to anyone looking for a storage unit in the area. Keep up the GREAT work!
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Elizabeth Reynolds
Stephen Clark has helped me several times during my time at Simply Self Storage and he is always perfectly pleasant. Im a single female with lots of questions and he is always more than patient. If youre looking for affordable storage, this is the place to go. I had to upgrade to a larger space and Stephen showed me several different options and helped me pick the most affordable option. Simply Self Storage serves its purpose and its people. Great customer service.
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Michael Mahone
Steven, i want to give him many thanks of keeping a watchful eye out of the, Simply Self Storage facility!!! When i come by he is on his best behavior and willingly to support me in what i need to accomplish of my unit. I am very safe minded and relaxed to have my items stored there, because seeing this decaded guy. He always on the job doing what need to be done!!! Thanks Steven on a job well done!!!
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Ida Abbington
I had my belonging here for a little over six months. They called me a month before I purchased my home to tell me they needed my keys to repair my unit, as they were reparing several units. When I went to get my things and took them to my new home several of my boxes were stolen. No one was avalible to assist me. I would not but my dogs belongings here!!!! They still from the end side of the company.
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Mark Biegas
I have been a tenant here for several years and have been very happy with the property manager Stephen Clark. He has always been treated me with respect and courtesy, he has maintained a clean a secure facility for my storage needs. I would recommend this Simply Self Storage site to anybody looking for a safe and secure place for their storage needs.
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Joe Peraino
I have been at this storage unit for the last 4 years and I highly recommend this location . Stephen Clark is the person in charge and he is courteous ,respectful and a pleasure to work with . He is helpful and knowledgeable and always there when you need him. Nice to find someone thats courteous and takes care of business
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Matthew Fronimos
Stephen has been the manager since I obtained my unit in June 2016. He is always pleasant and its to have someone onsite to talk a bit of hockey. Ive seen a few problem areas addressed such as the driveway from the road. Overall, the facility is always clean, and seems to be run very well. Thank you Stephen!
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Kathy Kersh
Off and on thru the years, if I need a storage facility, Livonias Simply Self Storage is the place for me. Clean, dependable, convenient and Stephen is always helpful if I need anything in the office. The only complaint I would have is not having multi month payment discounts.
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Harold Wiser
The office staff was friendly and helpful but they will raise your rent every year for no reason. Plus the place is a little old and run down. I found a nicer place for less money and they put in their contract "rent will not be raised". I cannot recommend this facility.
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Jamie Nolan
I have the smallest unit they offer. In 4 years theyve increased the price of rent by $20. The price is too high for an outdoor unit. I do not receive notices when my rent increases. I emailed the office inquiring about the increasing rent and they never responded.
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Lauren Merian
I have had a unit at Simply Self Storage for about six months now and could not be more pleased with the service. The unit is great and working with Stephen is such a pleasure. He is extremely knowledgeable and very professional. I would recommend this facility!
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Carol Rehnlund
Beware they will keep raising the rate. We got a 15x10 for $118 (July 2016) they upped it $25 in one year, thats terrible for the long time customers, when in reality they should be lowering it for us. Go somewhere else, its not worth the finances.
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Jim Boos
Overall, I have been very happy with my unit, even though I felt the recent rate increase was a bit more than it should have been. Steven was very helpful getting me settled in. Complex is clean, well lighted, and secured.
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John Agge
The Manager here is great, friendly and very customer oriented. Facilities are okay but it looks like they are doing some upgrading now. Only negative I would say is Ive had two price increases in six months!
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Jeff Larkin
The manager Stephen is professional, courteous and helped me select the right size storage unit for my needs and budget. The facility is clean and ship shape! I am glad I selected Simply Storage Livonia.
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Erin Hulett
Very pleased with this location. Great staff. Steve is the best. Hes professional and thorough. Any time we have ever had a question or concern Steve is on top of it and always ready to help.
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Matt Foley69
Rented a storage locker yesterday evening. Stephen (Manager) was very friendly and accommodating. Facility was clean and hours to access your locker are wonderful. Seems secure and safe.
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Chris Robillard
Very professional, efficient, and never had an issue. Definitely happy I came here and not somewhere else. Stephen Clark is extremely professional, and really friendly.
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Britney Simone
I have been to a few storage companies and this one is by far the best one I have been to. Anytime I have problem which isnt often Stephen always take good care of it.
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Greg Weldon
The unit prices are very reasonable, and Stephen took great care of me, and made the whole process of renting and moving in very enjoyable.
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Shu Yang
If you have any question, just ask Stephen. Hes super nice and very professional. I had wonderful experience using this storage.