Address: | 12768 Inkster Rd, Redford Charter Twp, MI 48239, USA |
Phone: | +1 313-255-2960 |
Site: | uhaul.com |
Rating: | 3.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
YO
Youssef Jalloul
I still can not believe how fast I was able to get a ten foot truck in about 7-8 minutes, load all my stuff, Drive almost 2 hours away one way, Unload all the stuff and drop off the truck at another location right by my new apartment, in less than half a day. I ended up paying $156 dollars with tax for a 160 mile trip, and I would of gladly paid double. looking back at the past, Im kicking myself for not using this service for all 7-8 moves. It used to take me days if not weeks to move; I had to schedule multiple trips around work-and school. I always used to feel overwhelmed, anxious, and always worried about moving, but thank goodness I used your service, you guys are life savers and I thank you from the bottom of my heart. P.S. anyone whos worried about Having enough time to go in and get a Uhaul or scared to drive a box truck, dont be. Ive never driven anything bigger than a car and I drove their 10 foot box truck two hours straight with ease. IMPORTANT FACT: This location offers after hours drop-off meaning you will not get penalized an extra day if you dont make it backbefore closing, AS LONG THE TRUCK IS RETURNED BEFORE 7:00 A.M. THE FOLLOWING DAY. Just park the truck in any open spot lock up, and drop the keys through the metal latch with a copy of your receipt.
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Zack A
Rented from here a few times and never had any problems for just walking in and getting a truck. Today we went in to get a truck and a guy with a lisp at first asked us if we had a reservation. Nope. Still got a truck, then proceeded to harass us a few more times over the fact that we NEED to call ahead. Went outside to get the truck and then he told us that we were in there last parking spot at the moment and needed to park it elsewhere.
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Jerry D
Depending on who is working is key to your service.If is cold outside some works like to pretend that the buzzer for the propane refill is broken and wont come outside to refill until you go in and ask them to refill,Then you will hear a grunt coming from that worker as if its his responsibility to do that job,Much like your asking to much to have something done . Store is dirty .Some days service is ok.
MI
Michael McDaniel
Ive used this Uhaul location more than a few times for different things and have never been disappointed I will continue to use this location for all of my uhaul needs. The manager was extremely helpful when we had a lighting issue with my truck and he had it fixed and us back on the road in no time!
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Mart Myrtle
Great customer service, when theyre not totally backed up. I had to wait 20 minutes to get my deposit back after I drove back. I was in the store by myself for 20 min too. HEY CORPORATE HOW ABOUT YOU HIRE SOME MORE PEOPLE YOU GREEDY LOSERS?
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Scott Clifford
Staff was friendly and courteous! Super helpful!. Truck was clean, gassed up and ready to go. Newer truck, less than 5000 miles. Will definitely rent from there again.
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Paul Reohr
Place is dirty the guys that work there look homeless and strait rude eating at the service desk. Real unprofessional, never ever will I use a u haul again
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Terry Omogun
I rented a truck early this week and everything went well I have no complaints the customer service was good along with timing.
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Affairsbyelegance Williams
We rent truck here when we have have big jobs, they are always willing to help us out in a pinch. Great customer service.
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Bob Williams
Awesome, fixed trailer light issue under warranty (installed in Colorado) and everything works perfect now
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Vinny Craig
Never a bad experience at this facility. Everyone is pleasant and knowledgeable of the industry.
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Justin Goodell
Terrible service. Manager TAMMY hangs up on customers. WILL NEVER DO BUSINESS HERE AGAIN
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David Laurence
Only boig5ht a few boxes. Staff was helpful and the store looked clean.
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Nathan Sajdak
Awful service. Woman over the phone has no manners. Never will go there.
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Sam Hamed
Easy pull up service to fill propane. polite service. Ill be going back.
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John Doe
Great place for Anyone that needs to move out or haul what they need.
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Sandy Tapper
Great selection for boxes and moving trucks or trailers
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Kevin W. Girard
The attendant was awesome, a great guy. very helpful.
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Raghul Manoharan
Opens 7 AM which is good and friendly staff.
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Jason Mitchell
Knowledgeable staff and fast service
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Trajan Centers
Very easy equipment drop off
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Rich Basher
Very helpful and friendly.
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Joseph Lewis Jr
Great customer service
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Phil Taylor
Very friendly people
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Belous Victor Golani
Very helpful people
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Kristie Crooks
Fast and friendly
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Lisa Woods
Good experience!
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Terry Valdez
Nice manager!
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Frank F
Outstanding
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James Gilkey
Efficient