Address: | 9879 Portage Rd, Portage, MI 49002, USA |
Phone: | +1 269-327-9900 |
Rating: | 2 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed Closed |
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Stacy Childs
We used this facility for over a year. On a Saturday afternoon after my husband emptied our unit, he removed the lock. I called the following Wednesday to let them know that we wouldnt be using the unit anymore only to find out they had already reissued it and they refused to refund the remaining weeks of the rental fee. I feel this is a very shady business practice. We had paid for a full month of rental and had only used it for a week when they rented it to someone else!!?! What if we were planning on using it again?
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Jenna Hentschel
Called to get pricing for units. The gentleman that answered was very rude. He seemed as if I was rushing him. Than he proceeded to yell at me for misunderstanding him.. I asked if he had any 10x15 units he said I have one left in the whole facility.. so I asked for pricing on a 10x20 and he snapped back "MAM I JUST TOLD YOU THAT I ONLY HAVE ONE UNIT IN THE WHOLE FACILITY" Unsure how the facility looks but If its by any means like the gentleman running the show it must be pretty nasty!!
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Terri Texcell
Good customer service! Need a large garbage container. Theres enough cameras there to ensure people dont bring items from home to discard.
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Katie Wetzler
The lady who runs it is amazing! Works with you on payment
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BigBugMotoG17 MotoG17
Nice clean place to store your junk