Compass Self Storage

160 W Avon Rd, Rochester Hills, MI 48307, USA

Address:	160 W Avon Rd, Rochester Hills, MI 48307, USA
Phone:	+1 248-232-9657
Site:	compassselfstorage.com
Rating:	4.1
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 10AM–3PM

Location

Photos 39

Reviews 8

Katie D

Dont use!! I dont see any current reviews so maybe the previous comments were from previous owners! We have used Compass storage since our office moved in December...In June of this year I received a rate increase, when I called to question the increase I was told they would look into it and get back to me. When I did not get a call back I phoned them again, this time to be told the now I was to pay a late few! Late free?? I was waiting for a call back from your staff! After paying the bill, and late fee I was informed that this company does a rate increase every 6-12months...No increase of benefits or services just an increase in the monthly fee! They state that you dont have to sign up for a 12 month contact put unless you pay 12months in advance they have a right to increase your fee twice a year! Not a company I will ever deal with again!!!!!

Nicole B

I just rented my unit with Compass Self Storage. Right from the beginning, Ryan and Jen conducted themselves professionally and were very personable. Ryan showed me all the security measures they have and I feel so confident that my belongings are safely stored away, but accessible to me anytime I need them. After going to many other places, I can say with confidence that this is the one storage facility where I felt I was getting a great deal for a great service. They made sure I was getting the best price they could offer, even considering I was renting the last available unit of the most popular size! Not to mention, this was the only place we looked at that didnt make me nervous about fitting my massive couch through the door and into my storage unit. :)

Vytautas Vaicys

A great facility thats climate controlled, secured, and easy to access on your own. If you negotiate, prices are quite comparable to the non-climate controlled outdoor competitors, just make sure you negotiate before going in!

Alex Kellogg

Excellent staff, excellent service. The manager, Ryan Kipper, was exceptionally helpful. Id highly recommend Compass Self Storage to anyone looking for a top-notch facility in Oakland County.

Paula Randolph

Be sure that you call them within 10 days of evacuating their storage unit otherwise they will continue to charge you!!! I also received a rate increase right after signing up for a unit.

Juanita Pipkin

Extremely good customer service and security. I like the temperature controlled storage units as well. They are very clean.

Kelsey Powers

I went in for packing supplies and Amber was very friendly and professional!

Anonymous User

The customer service, security and facility is awesome!