Address: | 311 Charlotte Ave, Royal Oak, MI 48073, USA |
Phone: | +1 248-548-8500 |
Site: | northwestdrainstation.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Ana N
Johnny was very polite and helpful. He identified and explained the best solution for my home and provided reasonable pricing, before I authorized the work. (I judged the price as reasonable based on my husbands market research for a replacement sump pump.) He got the work done in a short amount of time and had the parts on hand to replace the pump.
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Katherine Hallam
We received excellent service. Johnny was very helpful and resolved our issue to our full satisfaction. Northwest Drain Station was prompt with returning our call and was able to come out to our home immediately. We fully recommend Northwest Drain Station to anyone that needs plumbing or drain service. We will definitely use them again.
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Fit Nurse Claire
Our repairman arrived in less than two hours from our non-emergent call. He was friendly and efficient. Unclogging the drain took him less than 20 mins. He was wonderful at explaining the cause and how to prevent the backup. The company was affordable and comes with a 60-day warantee for the service. Highly recommend.
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Alec Arthur
John was the second plumber we had out to fix the drain backup for the day. Was way more knowledgeable and took the time to fix the issue versus the competitor who left with the job unfinished. Further, this was late on a Sunday of a holiday weekend, and he had a great attitude the entire time. Highly recommend.
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Nathan Micks
Johnny with Northwest Drain saved my day with his quick same day response to a drain backing up in my basement. Gave me a far and honest assessment of the issue, presented me my options and pricing up front, and fixed the clog. Plus a warranty on the work. I would recommend them to anybody.
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Teodor Bogdan
They were able to come right when I called. Johnny was very friendly and explained everything he was doing and gave me some hints on how to prevent the problem in the future. Pleasure to deal with, will definitely contact them for any future needs
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Tim King
Had northwest come out to hydrojet my main sewer because it was backing up in my basement. They were at my house within the hour and made sure to show me how clean the pipe was before finishing. Excellent job by Johnny, I would highly recommend.
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Joseph Martin
Johnny was awesome! I have had my drains cleaned so many times and this was the cleanest one yet. I also believe this will last the longest as all the roots were removed instead of a hole bore through them. I will refer and use again!!
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Lisa Hakim-Yarberry
Johnny was great! He came out to our house quickly, and unclogged our drain efficiently and inexpensively compared to the competition. I highly recommend him if you have a clogged sewer line, or for any other plumbing services.
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Jai Singh
I called Johny with a plumbing emergency at 9am and he was out at my house by 10am the same day. He was very knowledgeable and he finished the job quickly and left no mess. I would recommend his service to anyone.
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George Yarberry
Our basement flooded and Northwest Drain Station answered my call after hours and came right out to fix our problem. Johnny was a nice guy and did a great job. He gave us a fair price and I highly recommend him.
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T. J. Cusumano
The plumber was professional on a job that caused him trouble to no end in my old house. And after all the time he spent on the job, the cost was very reasonable.
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Mike Briggs
Great service, fixed my plumbing issue in a fast and timely manner and also showed me a few other items to be looked at next time thanks for the great work!
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Elizabeth Martin
Had an excellent experience! Johnny was super nice and explained everything. Even talked to my husband on the phone at work. Great job! Highly recommend!
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Ruth Bush
Johnny was very efficient and flexible with time. (I changed the appointment time 3 times in the same day)... got the job done quickly!
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Elizabeth Coleman
They came out right away, were very helpful with the full description of what to expect and got the job done quickly and efficiently!
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Kristi Schultz
This company cares about their customers. Their workers go out of their way to make sure you are satisfied. I highly recommend them
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Carrie Leser
Johnny was fast and professional! Showed up within 30 minutes of our call! Theyll be our go-to plumbers in the future!
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John Duncan
Johnie was thorough, knowlegable and professional. I will definitely use again and refer!
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Kelly Schmid
Was very informative. Got the job done and was reasonably priced. Would use again.
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Jeanne Cleary
John obviously knew what he was doing .he was professional and did a great job
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Andrea Irish
This guy is my hero! He saved our flooded basement and came in under cost!
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Steve Wieczorek
They were on time and got the job done quickly. Satisfied with the work.
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Eric Knudson
Great experience, very prompt and quick when replacing my sump pump.
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Michelle Delvo
Fast and efficient Would recommend John from NW Drain Station!
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Jamie Nunnery
Excellent response time. Excellent work. Highly recommend.
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William Schmidt
Johnny was great! Very quick fixing the drain and on time
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MICHAEL ARMSTRONG
Very helpful. Didnt do unnecessary work to charge us more.
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Jeff Carek
Prompt service. Professionally cleaned the drain.
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D Perry
Good Service in a timely manner, very courteous.
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David Steinman
On time -Did a great job and was very cudious
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Willy Will
Great experience fast prompt professional
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Elaine Dziemianowicz
Prompt, professional & efficient.
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jennyperdue24
Great fast same day service
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Alireza Kamali
Very good and prompt.