Address: | 501 S Lafayette St, South Lyon, MI 48178, USA |
Phone: | +1 248-437-6919 |
Site: | teamcamc.com |
Rating: | 2.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–4PM |
CA
Catherine Buschur
I am giving this place 1star because that is EXACTLY what they deserve! I usually have my oil changed at Victory Lane but was leaving for a trip the next day and also wanted to wash my car which I did first. To be honest, when I first pulled in I thought I was at Victory and then realized I was not, but since I was already there I decided to give this place a try. BIG MISTAKE!!!!!!!!!!!! Of course being a woman they tried to up sell me on just about everything but I know better. I have an Acrua and my type of engine requires synthic oil. I know its more expensive, but I was left with a $117.63 bill (Since I was a new customer I asked if they could offer me some type of discount which in the beginning of the job the manager on duty said "Im sure we can do something but of course he did nothing!) Here is why I recommend you think before you ever go to this place.............my indicator light was still on which warns me when my oil is low. I went on my trip and when I came home it went to service immediately! I had my boyfriend check the oil. That was full. Then he checked the transmission fluid which was marked on the service check list as full. My transmission fluid was ALMOST GONE!!!!!!!!!!!!!!! I took it back to this place and the 2 service men looked at my paperwork. After checking for themselves, the manager on duty apologized and told me he had a new guy working and maybe my car was running when he checked it. It was not. The only time it was running was when they asked me to turn my car on to check the head lights. They filled the fluid he apologized again. I hate to think the possibilities if my boyfriend had not checked it. If I was the manager, I would have at the very least given a coupon for a free oil change. Needless to say, I will NEVER have my car touched by this place ever again!
TI
Timothy Scott
Terrible. Absolutely horrible. Dont let your wife go in there because these guys will take advantage. A normal oil change usually costing me 40-50 typical range cost $80! They sold her some extra fancy oil filter for 10,000 miles that "they always do" according to Joe some guy apparently a manager there and then they give 3000-5000 mile oil. He says its the only oil filter they can use for our car yet every other oil change I have ever got for this same exact car this was not the case. This extra special oil filter was an additional $25 on top of their already overpriced $45 oil change. Are you serious guys? Yet we wont even be able to use it for its 10,000 mile life since he used crap oil. Very dishonest and will take advantage of especially preying on women.
RY
Ryan Viau
Me and my wife both take our cars here. The guys are great. Everytime I go there they are really friendly and go over and above. The last time my wife was there they told her about a tail light that out. She told them that she had a bulb and that I hadnt gotten around you it yet. (sorry, honey) The manager, Fred, told her it was no big deal and installed it for her without changing her for it. She offered to pay, but he told her that because we go there hes just happy to help. Thats service! These guys really care. If you are looking for an oil change, this place is awesome.
B
B C
Very friendly staff. They will try and sell you things but the guy who is there is at least honest about it and wont sell you something you dont need. I run mobil 1, for the price, and the fact i dont have to get out of my car makes it even better. Also, there was a guy selling windshield repair. I had a few chips that started to crack and he made them almost disappear! Didnt cost me a dime through insurance and wont affect my rates either. Even came with a lifetime warranty too. These guys take care of me here, thats why i keep coming back.
S
S Smith
I have now brought my husband’s car into this location twice for an oil change, when he was not able. Both times I was treated in a belittling manner. Apparently, being a woman does not qualify you for the same treatment as men at this establishment; which is sad really, because my husband has had a relatively good experience here. Needless to say, we will be taking our vehicles down the road to Victory Lane going forward. Not that they have necessarily won our business, but this place has definitely lost it.
MA
mark nelson
They over charged big time advertising a $39.95 oil change that ended up being $128 charged $25 for a $5 oil filter charged $16 for a $7 air filter asked for premium Moble 1 oil and they charged an additional $40 for that and never said the costs of any thing until the bill was handed to me. And if that wasnt enough was extremely pushy about letting them do a $150 transmission flush and a $90 fuel system cleaning all for a 2006 Chevy Malibu absolutely ridiculous.
NI
NickHart23
Excellent service every time. This is the only place I go. However watch out for someone trying to sell you on windshield repair. I man tried to scam me telling me I had a hole at the bottom of my windshield near the wipers and used a tip of a pen to show how there was a catch. They almost stole 45$ from me and I looked after and there wasnt even a crack there. Only bad experience I had, just be ready when u pull in they will try to sell you anything and everything
TO
Tom McElroy
Will not go here again and will tell everyone this place tries to rip you off. My car takes a synthetic and I was offered two choices, $130 or $75. I pulled out my last bill from Victory Lane and showed them the oil cost was $39. The response was, "oh, didnt I tell you about our $48 option"? "No you didnt", I replied. It was late and the only place open, or I would have left right then. Shameful!!
PA
Pam Walker
Dreaded taking my car in for an oil change but my husband told me this was a good place. Left very happy and will be a repeat customer. Zero up sales and in fact, I thought I needed a tire rotation and he said no that my front tires were in better shape. Thank you for putting safety over a couple of dollars!! I recommend this place hands down.
TJ
tj strickland
It was great. Fair prices..even took care of my out license plate bulb for me wasnt expecting for them to even check..even checked and filled my tires for me..very friendly staff compared to most places will definitely be going back with my other cars thanks again guys great job
MI
Michael Lavin
I have never been told I had to have a high cost filter oil filter as they were draining the oil out of my car. If I was thinking I would have stopped everything an drove out. Ok you got the old guy. You wont get any more old guys we talk. MX-500 $17.99...future oil jobs $0.00
ER
Eric Pfeifer
Good price (make sure you use there loyalty key chain thingy) dont let them try and sell you stuff you dont need (all oil places do this not just them). Quick, clean and friendly service. Only place I go in town.