Gerber Collision & Glass

23859 Telegraph Rd, Southfield, MI 48033, USA

Address:	23859 Telegraph Rd, Southfield, MI 48033, USA
Phone:	+1 248-356-6888
Site:	gerbercollision.com
Rating:	3.2
Working:	7:30AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 7:30AM–5:30PM Closed Closed

Location

Photos 19

Reviews 4

Kevin Le Forge

The work was horrible. The first time they gave back my car they had broken both taillights installing them, the bumper did not line up, there were metal shavings in the paint, they used caulking instead of body filler, the paint was wet when they put the car back together so it was messed up. Tim lied to me about having an alignment done and then lied and said he would get me the specs. There were hammer marks inside the trunk, bare metal inside and underneath and the impact absorber was taped into place. On multiple occasions Tim and the manager Jeremy lied to me and said things such as "thats not supposed to line up right" or "a $40,000 Ram isnt perfect, your car wont be" "we dont get paid to fix damage we cause with our tools so we dont repair it". The insurance company forced them to take the car back to fix it right. 2 weeks later it was only slightly better. Then the insurance company forced them to fix it again. I got it back 3 weeks later and its still not right and the bumper cover is falling off again. I would avoid this place at all costs

alfaromeo stelvio

Avoid. Lazy estimators unwilling to do make effort that is needed to give a realistic assessment. They claim they have actually get the repair job to assess damage. Absurd. There are other collision repair businesses next door, across the street, that are willing to go the extra step to accurately give one an estimate. Any one of them would be better than this place.

Cathy Lichtman

I received wonderful service. It took a bit longer than originally planned, but they found that the antenna under the rear bumper needed replacement. They also fixed the lock for the trunk which was a mess. In addition, they provided a rental car. I recommend them 100%

a.c. williams jr.

Sorry to say that I cant give them a better rating. Previous work was fantastic.