Gerber Collision & Glass

1998 Rochester Industrial Dr, Rochester Hills, MI 48309, USA

Address:	1998 Rochester Industrial Dr, Rochester Hills, MI 48309, USA
Phone:	+1 248-608-9000
Site:	gerbercollision.com
Rating:	4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 28

Reviews 15

Taylor Talbott

This was my first visit to Collex Collision. Earlier the previous week I had called about getting a tailgate cable fixed on my S-10. I knew exactly what was needed to get the cables replaced but lacked the tools to do so. To solve this problem I took my truck to Collex a few days after I called and was surprised and impressed that the guy remembered me calling about my problem. He was very nice and polite and told me he was going to get another worker to help me who was experienced with my truck. That is when things went south. When he brought the other worker outside to see my truck he completely ignored me when I said hi. Then went on to tell me that the new tailgate cables I bought from the Chevy dealership where just junk parts that were repainted. He then went on to tell me that to replace my tailgate cables means buying a new bracket that already has the cable attached to it. Which is completely untrue since the cable is held on by a rivet which can be grind out and replaced. Just so Collex knows you can buy brand new tailgate cables at any auto parts store that come with the rivets needed to replace the cables. Overall the "S10 Expert" was very rude and discouraged me from ever going to Collex Collision again.

Kyle MacDermaid

I set up an appointment to have my car looked at. My friend backed into it and ruined the hood, and Ive purchased another to be painted to match the car. While I was getting this done I was going to have them repair/re-spray the roof, as I had some areas where the paint had chipped and was starting to corrode. They said they wouldnt even touch the roof, and would only paint the hood. If your car has any sort of corrosion on it that needs to be repaired, dont bring it here, they wont service it.

Marianna Stepp

Very accommodating with my work schedule and explained everything in detail to the point where I had a full understanding of the collision repairs. I am writing this post because of Ashley, the women at the front desk who oversaw the flow of my car being repaired. She called and gave me updates through the entire process my car was in the shop and was very pleasant to work with. Thank you Gerber Team.

Stephanie Celaya

Great collision shop. Needed some minor work done on my vehicle. They booked my appointment a weeks out so my part would arrive. They said it would take 4 days and it was done in two. The work was flawless and customer service was very nice. I would highly recommend.

Craig Zurcher

Not only did they do a fantastic job with the repair, but they were also a day earlier than estimated and they cleaned my car top to bottom, inside and out. Oh, and everyone of the staff I talked to was friendly, happy, and enthusiastic.

Anonymous User

The people are always willing to work with you, the estimates are right-on and the work is alway superior. Ive used Collex (Shrewsbury, NJ) for all accident repair work for all of my families vehicles for many years - never a regret.

Tom Sovel

Incredible customer service. They were timely and very professional. When the repair work was done, they completely cleaned and detailed the car, inside and out. It looked the best it has since I bought it.

Smit Raghava

Used this location once and the service was friendly. The repair was quicker than expected, and they even buffed out another area that wasnt originally requested. Thanks!

HagarTheHorrible

Vehicle is like new again! They stand behind their lifetime warranty too, brought vehicle back for small issue 3 years later for small issue and was fixed promptly.

Paul Habba

Always doing a great job on my vehicles! I only go to one Collision Shop, and that is Gerber Collision in Rochester Hills! Thanks Ashley!

Allen Lendzion

Unfortunately had to have 2 cars repaired here. Great service and friendly employees.

John Cloutier

I have used them 3 times and was very happy with their service and work.

Anonymous User

Couldnt take 5 mins to look at bump out at 3 pm on a friday.

Steve Ferguson

My car was like new and ready ahead of schedule.

chozen1956

Quality work, courteous and professional staff