Address: | 1728 Maplelawn Dr, Troy, MI 48084, USA |
Phone: | +1 248-637-7700 |
Site: | serviceking.com |
Rating: | 3.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
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Ken Chiew
Brought my rear ended vehicle (bumper and tailgate) through my insurances preferred collision program. I was glad I picked Autometric instead of other collision store. Ive had bad experiences with other collision shop before, so I was skeptical about this one as well. After dropping off my vehicle and getting it back 3 days later, I was thoroughly impressed with the whole experience. My vehicle was fixed like it was new, all parts purchased or repaired were detailed in the estimate summary, and they detailed my vehicle! Not a simple run it through the car wash but almost a full detail. Exterior wash, interior wipe, even washed my rubber floor mats. Very impressed. Definitely put them at the top of your list.
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Katy Czemerys
Thoroughly impressed! I had a big dent in my bumper that I claimed with my insurance to get repaired. I also had some serious scratches on it on the other side that wasnt part of the claim as well as a serious dent in my passengers side door. Not only did they manage to keep the original bumper and make it look brand new, they also fixed the other side of the bumper at no extra cost AND got the nasty ding out of my passengers side door for a very low price. They kept the costs so low that it didnt even reach my deductible. Oh and I have to add they cleaned the inside of the car as well. Mark was great, I couldnt be a happier customer!!
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Matthew Horn
I have worked with Matt on many occasions and have always been thrilled with the quality price and service. Everything from simple work on my domestic work trucks to extensive projects on my wifes import the repairs were completed timely but more importantly with top quality. Being a business owner I am always short on time, Matt made sure to keep me posted with updates but never demanded much of my time, he handled all the details with the insurance company. When the vehicle was completed it was immaculately detailed Keep up the good work, you are an asset to the Troy business community.
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Mark Hodges
Autometric Collision is a one stop shop! I have nothing but great things to say about my experience there. It was so convenient to have the rental car in the same building. Matt went above and beyond to make sure I was happy. He and his team did those little extras which make you want to return if you need them. My wife is super picky and she was even happy as her van looks brand new again. Thanks so much guys!
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Xuefeng Zhang
Shame on these people. Had an accident that broke my front bumper area. Gave me an unbelievable quote of around $7,000. Warned me that he will call the police if I leave their place. I asked him why. He said my hood will fly and kill his family. We pulled the hood and found it is secure and fit. This place cant make enough to support them.
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Jack Work
Terrible, spend 6k to get the car repaired, side panel pop up within a month, went back they just screwed it. Went back second time because they put the wrong size of screw caps. Now the struts are bumping. The guys name is Matt. He told me he will realign the wheel, but he never did. Later I found out from Suburban Toyota.
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Vijaysankar Mani
All the collision centers i called turned me down because i just wanted an appraisal and then was planning on going to my dealer for the repairs. Called Service king and got an appointment immediately. Went here the same day and got things done in less than an hour. Definitely recommend.
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Gaurav Haritwal
Worst body shop ever .. I had to go there as many as five times for same kind of repair, they take forever to repair and you have to follow up on updates , they will never call you .. be cautious
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Tim Smalley
These people dont know what theyre talking about. Save yourself a trip and go elsewhere.
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S NSS
Factory quality work. Excellent customer service.