Address: | 48124 Van Dyke, Utica, MI 48317, USA |
Phone: | +1 586-323-9550 |
Site: | tuffyshelbytownship.com |
Rating: | 4.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed |
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Christopher Kersey
I have had a lot of problems with this Tuffy first on my Camaros intake manifold gasket, the mechanic left a rag in the manifold and all of a sudden my oil pressure went to zero on the freeway. Sure accidents happen and the issue was taken care of but at what damage to the engine?. And did they reuse the gaskets? Who knows. Second issue they replaced the water pump on my Ranger and now I have tons of gasket materiel floating around in my engines coolant, I back flushed it and ran distilled water through it 3 times driving a few days with just water then drain and refill but since water does not hold particles in suspension and they just sink to the bottom, I found that out after filling with new coolant at a cost of $38.00. I still have tons of chopped up gasket materiel in my coolant, draining and straining it through cheese cloth and draining, straining and flushing out the reservoir bottle is not working either! So I had to install a coolant filter system at a cost of $124.00 2 days ago, I have been dealing with this all summer and just dont trust Howards mechanics anymore so will not be going back not after this debacle. I have lost trust in them. When a mechanic scrapes off the old gasket and lets the particles fall into the engine then it compromises the small coolant passages throughout the engine, are any plugged up now? will this cause any future problems?. In my opinion this place is only good for simple oil changes, exhaust systems, tire rotations etc. Dont rely on these mechanics for anything major.
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B Braun
A wonderful experiance to say the least! Howard was friendly, he was easy to get a long with, and the service done to my car was better then ever. I brought it in, thinking it needed new tie rods and new struts. They told me all I needed was new ball joints, explained to me the harm of not having them, and then fixed then fast, friendly, and at a great price. It was the first time I had come to this Tuffy, but it certainly will not be the last. Customer for life. Other places only tell you whats wrong with your car after you tell them what you think is wrong with your car. They fix your problem and whatever else they discover. Not this place thought. Honest and friendly.
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Anonymous User
I will never take my car to somebody other than Howard. He is a great guy that runs a great business. I moved to Grosse Pointe and will drive the 45 minutes just to have the peace of mind that I am not getting taken advantage of. I couldnt say enough positive things about Howard and how he runs his business. You will not regret going to this shop!
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Tressah Weirauch
This is the shop I trust. If they say it it, theres no question or doubt in my mind. They always take care of you, are very personable, and they have great pricing. Howard, the shop owner, seems like family to us and if they arent too busy theyll give you a ride home if it will take a while to fix your car.
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David Johnson
We took my daughters car in for muffler repair. Howard and his crew repaired the car for much less than we anticipated. He said it would take a couple of hours, and called to say it was complete in one hour and 45 minutes. Well be back!
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Rebekah Edwards
Went to get my breaks done, when I agreed to it I asked them what was close to eat they dropped me off at the restaurant I wanted to go to and picked me up when I called back. They were very polite and got the job done semi fast.
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Chris Ebert
My wife and I take both of our vehicles here for repairs. Howard and his team are courteous, do a terrific job, and complete work in a timely manner. Prices here are very reasonable compared to big name dealerships.
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Kevin Beltramo
Took my truck in because it had a exhaust manifold gasket leak. They complete the work fast and the price was reasonable. I was impressed with there honesty and great work. I will be a returning customer.
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Anonymous User
I was in here the other day. They did wonderful work on my car. The manager, Howard, was honest with me about everything and fair. After everything, my car ran like new and it was pretty cost effective
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andrew mackarevitz
Great service, they make sure you understand what your getting. They give you an estimated time for repairs and if they make a mistake they will fix it no charge. Great business.
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john zaagman
Howard is a good man. His technicians will only repair what NEEDS repairing, but will make you aware of the other issues. Dependable and fast too!
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Michael Workens
Great service and great workers
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Anonymous User
Honest, good work, fair price.
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GARY M Kissick
Great service, Moderate prices