The UPS Store
| Address: | 36500 Ford Rd, Westland, MI 48185, USA |
| Phone: | +1 734-595-1288 |
| Site: | theupsstorelocal.com |
| Rating: | 3.8 |
| Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 10AM–2PM Closed |
Location
Photos 16
Reviews 10
AP
April McRae
Very unprofessional. I called and asked if they provided notary services. I was told yes and they are open until 7pm. I walked in at 6:29pm and was told they dont do notaries after 6:30pm and the one he was doing would be his last one. They could have told me that on the phone and I wouldnt have made that 15 minute drive. Rude MF!!! It would have took all of 5 minutes to notarize my document. I will never go there again. Then had the nerves to say sorry. Im trying to be a better person so I just turned around and walked out instead of cursing him out like I wanted too!! Ill never step foot in their again.
DO
Donnie M.
Brought packages in to be shipped prepaid. And was told I had to pay a dollar per box to have take put on them. Really? A strip of tape.... This is how you nickel and dime people. The other store on Michigan Ave didnt charge when I dropped packages off yesterday and even asked if I wanted something inside to protect it. He did end up only charging me a dollar because thats what o had in change at the moment and they needed to be shipped today. Thank you for that. I understand its not the managers fault, but the owners. Lesson learned, make sure I tape them before I come.
KE
Kelli Barker
Ive gone to this location several times andwith each rep its different. I went one day and the tried to charge me a dollar to ship a phone back. I went back the next day and the girl took my package no questions asked. I prefer my customer service to be consistent. Otherwise, my packages have made it on time and with care. Being that I can get that from any UPS or FedEx store I havent returned to this location. Customer service is key in any business for me.
DO
Doug Lucas
I will NEVER go here again , quoted a price and and has ready to pay and the price was 45 more dollars more at the register ( it was $65 to ship a PS4 ) that is out of control! Went to FedEx and it was $22 , bottom line I will go to FedEx even its more for now on !!!
A
Anonymous User
I opened my box at this wesltand UPS Store a little over 1 year ago. They are helpful wonderful people in that store and go out of their way to help you! Thanks Tom,Nora,Stacy & Lauren and every one else for all of your help!
ST
Steve Valenti
After a horrible visit at the Dearborn store I was delighted to have an incredible experience at the Westland store. Im going to this st from now on.ore
MA
Mahsa Asgarisabet
This store asks for 2$ for tape!!! It is the only store that does this! Dont suggest this place at all! The employees are not good!
JE
Jerry Karadesheh
This was a wonderful ups compared to others
JS
JShowz
Staff was friendly and efficient
DA
Dave Kuhn
Very friendly and helpful.
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