The UPS Store

Address:	43422 W Oaks Dr, Novi, MI 48377, USA
Phone:	+1 248-347-2850
Site:	theupsstorelocal.com
Rating:	2.7
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 13

Reviews 11

Zaneta Mellis

They have a real character working for them - big attitude issues from the first question. Fire her and give a job to someone who needs it. Once I called and asked a simple question about my package and she was rude and snippy and when my husband came in to pick up two packages that we just found out were sitting there for two weeks because driver never left a single note about it being ever delivered her answer was "its not my business". What kind of customer service is this? Shame on you ups. Wish they kept my packages at Wixom one still - never had an issue there.

Michelle Upshaw

This store has associates that are not helpful. It seems they are solely focused on adding cost versus providing a shipping service of convenience. Management should secret shop and test customer experience. They would benefit in being trained to offer options to a customer versus saying what cant be done. Much better experience at Grand River store!

L Kumar

Rude behavior and if you are shipping something for which you arent paying.. like free returns then they will treat u like junk

Mike DuPuis

Nice management, nice people , Highway Robbery prices! Wow! Sticking with USPS from now on. 35$ here, $8.50 at post office.

Bernard McCarthy

The UPS Store in Novi MI is a pleasant place to ship from. Employees were very helpful, and handled my shipment with ease.

Steven Sabo

Store looked organised. Staff was friendly.

Danielle Goddard

Dismissive and no customer service.

iamstamping

Not overly friendly or helpful.