The UPS Store

33228 Twelve Mile Rd, Farmington Hills, MI 48334, USA

Address:	33228 Twelve Mile Rd, Farmington Hills, MI 48334, USA
Phone:	+1 248-489-1011
Site:	theupsstorelocal.com
Rating:	2.7
Working:	8:30AM–7:30PM 9AM–7:30PM 8:30AM–7:30PM 9AM–7:30PM 8:30AM–7:30PM 10AM–2PM Closed

Location

Photos 9

Reviews 7

Rj Seal

Ive been coming here for a longtime. Until today. I walk up to a guy with a baseball cap behind the counter that doesnt even greet me as I walk up to him. That awkward silence as he just looked at me like what the hell did I want? Its obvious he didnt want to help me the minute I stepped in the store. I asked him to simply put some seal the box with tape on the box. Ive done many times before at this location so I thought it shouldnt be an issue. He looks at me stating "Its not my job to tape boxes and I dont get any extra money seal boxes and UPS doesnt pay me enough seal boxes" I offered him money to seal the box but then he rudely said next time have everything sealed next time in a nasty tone. Didnt even give a receipt or tracking number after asking for it. Where do they find these GED drop outs that lack customer service. If you dont like you job quit. There was a nice young lady before who was very helpful. Too bad she is gone. They hired a new group of morons. Ill never step foot in his store and let everyone know to avoid his place. It used to be a good place.

Lena Bnana

Awesome customer service. I briefly moved my UPS mailbox to a location that was more convenient and am now moving it BACK to this store even though it is 20 minutes further. I have had a mailbox here for years and they have never lost a single package or letter, are always friendly and helpful and every package I have ever mailed has gone out without a hitch. A+ to this store! - Other UPS stores could learn a thing or two from this store!

Chandini

Absolutely awful. There was a young lady there when I visited and she was so rude. Wouldnt give me a receipt for the package I wanted to send out and said she couldnt do it. Makes no sense to me. How the hell do I not get a receipt saying that they have my packages?! Went to the UPS on Drake and Grand River and they gave me a receipt. Never coming here again.

Dave Dian

Young lady working at the store was very courteous and patient with my somewhat complicated transactions even though she had a line of customers to try to help. She made it seem easy. Very pleasant experience.

Baxter Fairbrook

Do yourself a favor and NEVER ship with UPS. The absolute WORST service I have ever recieved. Not only that but I tried to reach someone to complain and could only get a recording. Im done with these morons!

D. Dawg

Helpful and courteous young gal at the desk today. Seemed to really value my time and my business. No complaints.

Quick Teknician

Seems both myself and other people have issues at this location.