Kar Kraft Collision Center

Address:	30382 Beck Rd, Wixom, MI 48393, USA
Phone:	+1 248-669-7800
Site:	karkraftcollisioncenter.com
Rating:	4.2
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 10AM–2PM Closed

Location

Photos 41

Reviews 8

Matt Vakula

I have had a lot of experiences with various collision shops in my years. They will all repair your car, but they dont all put quality into their work, stand behind it, and ultimately their lack of customer service skills becomes a BIG issue if you run into a problem with their work. I recently had a silver Ford Edge Sport in for 2 separate repair jobs in the last 12 months. The first was last year due to a rear-ending and another was due to theft/vandalism. Ive bounced around the areas repair shops until I found this place. First and foremost, I cant begin to say enough about their customer service. I had a couple small requests that they gladly took care of without hesitation or incurring additional charges. In once instance, there was a problem with some 3M adhesive, and without discussion, they took the car back in provided me with a rental while they repaired the work. In another instance, I had concern with the coloring of the BASF paint on my car. The silver was just a tad darker than the rest of the car on cloudy days. They repainted and still had the issue. They didnt feel comfortable turning the car over and brought in a guy from BASF to ensure the paint mixture was correct. After a couple attempts with BASF, it was resolved and then they ready to return the car. All the while providing a rental while I was out of a car. This is just a testament to their quality and care for excellence. I just feel that they have delivered much more than anyone else, especially in regards to service, than what you are accustom to finding these days. I will be back without hesitation if I need any future repair work. I cannot give a high enough recommendation Thanks Mike and James!

Tom Smith

I recently took my Ford Fusion here to have the front bumper facia replaced. I am very particular about my car and who works on it and was pleasantly surprised to deal with the shop. I initially spoke with Mike who got back with me in 10 minutes regarding a spot on cost to repair the car and later brought it in that day to book an appointment as I wanted it in and out in one day to minimize rental car costs. This shop ordered the bumper, painted it and had it ready to install the day I dropped it off. Delivered when promised, excellent workmanship and they tracked down an additional part to deliver on time. Very impressed and would highly recommend this company if you have body or paint work to have completed on your vehicle.

Zhuoyan Li

If you just moved to this area, and you dont know which collision center to trust, Kar Kraft is the right place for you. The owner Mike and all the employees are very nice and professional. They provide very good service, and did an excellent and efficient job by fixing my vehicle with a reasonable price. I really appreciate that Mike and James putting extra time to communicate with me, and the suggestions that they provided. I could feel that they really care their customers from the service that they have delivered. They work on your true needs. I highly recommend Kar Kraft to everyone who wants a good care of their vehicle.

Matts

Had a damaged bumper cover that needed to be replaced. Sent a request with pics to four different places. All said there could be hidden damage behind the cover. But these guys were the only ones that gave me a price on that too. So I got pricing for the bumper cover replacement and a worst case scenario if there was hidden damage. The others just said they cant tell until they remove it. Kar Kraft responded fast, acted very professional through the entire process, my car is like new now, and it didnt hurt that they also offered the best price.

Jennifer Surel

We were very happy with the work that was done on our truck with lots of dents from hail damage. The staff was very polite and professional, and the car was even detailed when we picked it up. It was a good experience working with this shop. Will be back if we require their services again.

Curt Sokoll

Best experience ever at a collision shop. Blew away two other estimates and did a perfect job. To top it off.....THEY CLEANED THE INSIDE OF MY JEEP AS WELL!!!!!! I could not believe the job--top to bottom they did an awesome job.

Matthew Haines

Great service, best customer service

Louis Pignotti