Address: | 627 E River Rd, Anoka, MN 55303, USA |
Phone: | +1 763-422-8760 |
Site: | libertycomfortsystems.com |
Rating: | 5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Dane C
After much research and acquiring alternative estimates, I chose Liberty Comfort Systems to replace my defective furnace in January 2013. I also took the opportunity to replace my aging AC unit as well. Jim & Karen Bonniwell (the owners) took the time to present us with several options and helped us configure a "Comfort System" that met our heating and cooling needs and that fit our budget. In addition, they were so easy to do business with and I felt like I was treated like an old friend rather than just another sale. The installers were clean and professional. I am very pleased with the job that they did and felt like they treated the install as if it were going into their own home. I am very picky and will usually find a fault in any work that I contract out. In this case I thought the job was done perfectly! Dane & Kristin C. - Anoka
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Carl Friedrich
It got a little hot this weekend, so we started up the AC at our new house; never tested, since we purchased our house during the winter. Long story short, old AC was toast. Wed heard good things about Lennox, so we decided to place a call to the nearest Lennox dealer, expecting to leave a message as this was on Sunday. Lo and behold, Karen answered the phone. Here it is, Thursday, and Im relaxing in my home with a brand-spanking-new furnace and AC that does everything but make coffee in the morning. Karen spoke to me on Sunday, Jim was out on Monday; Jason and Randy installed the system today. Everyone has been wonderful to work with; we were even given the off- season discount! Cant beat that.
GO
Google User
They dont honor their promises and when their technicians make mistakes that cause damages, they initially promise to take responsibility, but then dont and play games about it so you get caught with extra damages and incomplete shotty work because they dont want to pay for the job to be done right. I dont recommend them for maintenance or long term business relationship anymore, sorry to say, because I thought they were trustworthy but after almost 3 years of being a good customer, they dont honor their promises!!! Currently, Im waiting to see if they will have damages repaired as promised, and if they do, I will update my posting, but it has been 2+months.
MA
Mario Recalde
Had a few other quotes, Liberty was able to promptly and professionally give me a quote and an open schedule for repair/replace of my old system. Their estimate personnel was very knowledgeable and Libertys prices are the absolute best by far. Scheduler was very nice and polite, she was helpful in answering all questions I had pre repair visit. Repairman was also nice and did a really good job, he communicated well throughout the visit with updates and was very mindful to keep my house looking clean when he walked through. Everything is running excellent. Really pleased with their job.
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Matt Stewart
I spoke with Tom over the phone and he was more than willing to address my needs and walk me through to a solution. When I went into the store to pick up a part I was met by the same generosity and willingness to help that Tom had displayed. This level of service and respect is what ALL companies should strive for. Regardless of price, the service a company can provide can be invaluable. As a "do it yourself" kind of guy its not very often I hire out a job. I will know doubt call upon this Team when I get over my head. Matt Andover, MN
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Jill
We recently had a new furnace, a/c and air purification system installed. We received several bids and felt most comfortable with the professionalism of the owner and his ability to listen and understand our needs and budget. The entire office and installation crew were very polite and helpful throughout the process. I was also very impressed with the detailed information on their website and great reviews from former customers.
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steve nelson
Jim was excellent, he came for a visit and we discussed options. He did not pressure me. I called him back a couple days later and they had the unit installed within a week. The service team was not as friendly as Jim was, but they were professional and got the job done quickly. They even sent a technician out later that week to ensure the unit was charged and functioning properly. Overall great experience.
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Anonymous User
I visited Liberty Comfort Systems showroom and was very impressed! They do things right! Their showroom is first class, which matches their attention to detail and customer focus. Jim & Karen (the owners) provided an excellent presentation and I will definitely call Liberty Comfort Systems when I need a new furnace, air conditioner, or want to improve the air quality in my home.
KI
Kingsley Campbell
Fast, honest & trustworthy, this is the first company that listened to my needs vs. trying to sell me things that I didnt need. They exceeded my expectations by at least 108percent! Go ahead and get quotes from trade, Rheem, carrier etc... but if you want a good honest cares about "YOU" hvac service talk to liberty! The product is great and service is better!
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Anonymous User
Liberty installed a brand new furnace and air conditioner in my home and it works great. I really like it. I used them over the last few years to fix my failing furnace and each time they were punctual and competent. They answer the phone when I call and set up appointments fast. I recommend them. Clarence Kuhn
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Todd Cramer
I would highly recommend Liberty Comfort Systems! We had them install a Lennox Carbon Clean 16 air cleaner and perform a furnace tune up. They are very friendly and their quality of work is outstanding. I will definitely work with these guys the next time I need any service.
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Anonymous User
Jim at Liberty Comfort Systems in Anoka MN knows that his customers are #1. They were great to work with, did what they said they would do and the work was done right. Lennox is lucky to have this heating and cooling contractor on their team.
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Krista Kamp
Had Liberty out today to fix my air conditioning.....they were booked but put me on a "stand by" appt...They called 1 hr later to say they were on thier way...GREAT SERVICE by the office and the tech that came out.
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Skyler Quade
Recently had a new a/c and a coil put in. The guys who came out did a great job. My a/c system works great, one minor hiccup after install, but they were very quick to fix it. Would recommend to anyone.
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Calvin Lamb
Liberty Comfort Systems is a great company to work with and provided top notch installation and service of our heating and cooling system in our Andover MN home. We highly recommend their services.
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Bill Scott
Service customer care and honesty makes this company outstanding. No heat with small children moved schedule around to put priorties in order. Have always provided details on issue and solutions
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Lee Arnold
Excellent customer service! Very responsive receptionist. She was wonderful in every way. She offered me tons of information about my ac unit and its proper operation.
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Ron Medlin
Liberty Comfort Systems is a company centered around great customer service. Their team is very professional and I would recommend them to anyone needing HVAC service.
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Robert Lau
Liberty Comfort Systems resolved a gas furnace issue that affected the gas fireplace in a timely fashion in our Andover home. Two thumbs up for Liberty Comfort.
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craig anderson
Liberty installed a new AC last summer, and Im very happy with the quality and service they provided. Id recommend them to anyone.