Complete Auto Service, Inc.

12285 Aberdeen St NE, Blaine, MN 55449, USA

Address:	12285 Aberdeen St NE, Blaine, MN 55449, USA
Phone:	+1 763-862-7600
Site:	blaineautorepair.com
Rating:	4.5
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–6PM 8AM–3PM Closed

Location

Photos 9

Reviews 9

Jeff Flammang

I have had great experiences with them when I first started taking my truck there. For the past year it has been nothing but a nightmare. In the early onset of winter I was having issues with the timing of one of my spark plugs on my 2003 ford escape, found out a coil pack had gone bad, so they replace it, at a cost of around $700 dollars. With in a month another one went bad, so I had them replace all upon their suggestion because they were sure that was the issue. Now fast forward another two months, my EGR valve blew out on my way home from work. I had to have it towed to them at a cost of 95 dollars. Dropped the car off with them at 2 and had even pointed out the blown EGR valve to both Mike and Tony. At 815pm I had to call to find out what was up with my truck and was told they were just swapping out the tires from winter to summer and then going to test drive it. Got a call at 845 pm to let me know that they spent some time diagnosing the problem and the EGR valve was bad. Had to rush over to get a loaner so I could get to work the next day. I got a call in the morning letting me know that the Catalytic converter was completely clogged. Replacing that at a tune of 470 bucks. Now looking at the cost at a local parts store the EGR valve was 35 dollars. I was charged 127 for the part. I took a minute just to look up online and low and behold a bad catalytic converter can cause coil packs to fail, it can also cause the EGR valve to blow out. So All the added work I did may have been for nothing at a tune of over $3,000. Glad to hand over my hard earned cash on that note. Not ever going back there unless it is a part that failed that is under warranty from them. The level of service and feeling of being able to trust them has surely fallen below the bar.

Nick

Took my 2010 F150 in for a rear differential seal leaking and oil change. Id had a slight catching or shuddering in what I thought was the driveshaft or trans, which they diagnosed. Long story short, ended up needing a whole new driveshaft, so the whole thing turned into a 3 day job. Chris and Tony were honest and fair through the whole experience, and updated me every step of the way. In the end, due to the unique circumstances that occurred, Chris and I came to an agreement that was a win for both parties. Id go back in a heartbeat, especially beceause of how honest and customer focused Chris and Tony are. Im sure by spending some time on Google to find the cheapest shop in the zip code I could save a few bucks, but the customer service they provide is the best Ive seen anywhere.

Julie Teran

Chris and the guys at Complete Auto Service in Blaine are THE BEST! I am always concerned about mechanics taking advantage of me because I truly know nothing about how a vehicle works. I have brought my van in telling them I thought it was an expensive problem, and it ended up being 20 minutes and $40 - completely honest and trustworthy. I have needed to bring it in for more costly maintenance, and they worked with me so that I could bring it in when I could pay for it, AND they offered me a loaner for a day-long repair. Complete Auto Service is a reasonably priced, ethical, and friendly auto shop. I highly recommend it to all of my friends in the NW metro (I drive from Crystal - Blaine is not as far as you think!).

Matt and Jen Cromer

My wife and I take all of our cars here for maintenance and repairs. They are fair and knowledgeable. We just brought in a couple used cars that we were looking at buying. They checked them over and gave us their honest opinion of whether or not the car was a good deal. We really trust the advice they give. I also took my Buick in to them when it was acting up. My crazy car wouldnt act up while they had it, making it impossible to diagnose it. They drove it around for a couple days, trying to solve my problem, and didnt charge me a dime for the effort. They were honest when they didnt know what was causing my issues, and didnt try to make up some repair that would make money for them, but not solve the issue for me.

Benjamin Mullen

Long but helpful post: You can certainly go elsewhere and get the same job done for cheaper. They claim to have good quality parts, but you will pay the price for it. I took my truck elsewhere and got the same job done for $516 for what would have been over $860 here. They charge $115 per hour for labor and the owner told me they pay their employees well and give good benefits so thats where some of your money is going. I can respect that, but for an average guy like me, I cant afford $860 for breaks, rotars and 2 calipers. Also, when they put my brakes "back together" so I could go somewhere cheaper I could hardly stop. They didnt take the time to ensure it was safe for me to drive elsewhere.

Brenda Brinkman-Smith

I was in a jam, I needed my car to run a long distance up north and my tire was leaking and it was running funny. I called Complete Auto Service, and Chris was so nice on the phone, and got me in right away, and they gave me a loaner car while they fixed my car. And what honesty! They could have told me I needed something I didnt, and they were honest and told me that I needed to watch my tire, and what to look for. They were very reasonably priced, and they kept my car clean when I picked it up. I will recommend them to everyone! Thanks for all you do! Brenda - Amazing Alterations

Anonymous User

Worst Ripoff ever!!! Overcharged, incomplete repair!!! Filed BBB complaint & they accused me of causing the damage and their uncompleted repair work (loose, missing hardware, 3 motor mount bolts 1 inch out, wiring and check valve not mounted). Wouldnt refund over charge for duplicate parts and would not warrant repairs. Oil change rebate is not a rebate but a discount on next oil change. BEWARE of this Business - dont get ripped off. Business even tried to buy vehicle while doing repair and inflated the repair cost... unethical.

Ron Deen

Recently had some auto trouble. I was very lucky to find these guys after shopping for quotes. Chris and the team did a great job at a reasonable price. My Tacoma has a new head, and after three months, runs like a champ. I brought my Odyssey in for a tune up, and they alerted me to a bad bearing on my rear wheel without even being asked. Now it runs like a Cadillac. I would have more work done here. I will also recommend to family and friends. Thanks again!

garrett sedlacek

Place over charged me, they apologized and told me that was a mistake on there end, but when it came to the refund they said sorry Edited 10/29 Chris the owner of the company reached out to me apologized and made it right. He also explained why the mishap happened and that he will make sure that this doesnt happen again. In the end he sounds like he runs a good honest business. Thanks again Chris for reaching out to me.