Ulta Beauty
| Address: | 1850 Adams St #100, Mankato, MN 56001, USA |
| Phone: | +1 507-625-5530 |
| Site: | ulta.com |
| Rating: | 4.2 |
| Working: | 9AM–6PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 1
Reviews 6
EM
Emily Mulcahey
Im pretty new to going to ulta, I never cared that much about makeup but have a new found interest in it. Ive gone a couple of times by myself or with my mom. The customer service was always good, a worker would ask if we needed anything we usually declined and said we were just looking and thanks. But the last time I went in I had my boyfriend along and I didnt have the same customer service experience. I was looking for a good highlighter and maybe a contour kit and being new to makeup really I looked at basically everything they had really trying to figure out what I should get. (In the high end makeup section) when I came in they asked me if I needed help, I decline bc honestly Im pretty shy and didnt want to show my lack of personal knowledge of makeup I figured Id just really take my time. A minute later someone else came up to me and said she had to grab a certain item on display by me. Minutes later she brought it back. A few of the workers did this same exact thing. Every few minutes. Or they would be tidying something up the next display over. Basically anything they could do to what felt like to keep a close eye on me. I honestly felt like they thought I was going to steal something bc my boyfriend(who is half Native American with long hair and looks kind of rugged) was with me. I never got treated that way alone or with my mom. So I am just assuming the difference was bc I was with him being that I always browse for a long time. My behavior didnt change but theirs did dramatically. I kept a good attitude and pretended to not notice and bought $80 worth of stuff but when I left I was actually really bothered... still love all the products. Not sure about the workers but I can ignore them.
AB
abby creger
Most of our visit was fine but when we got up to the register Anna was the one who rang out my sister and I. My sister went first and when she declined to sign up for their rewards program, not only did my sister have to decline 3 times, but Annas attitude quickly changed from welcoming to rude and snippy. This was only the second time Ive been to an ulta and I have never been impressed with their customer service. Ill be sticking to sephora for my beauty needs from now on.
ME
Meagan Crary
Got my hair cut and colored by Johanna today. She was fantastic. Love how it turned out. She is very personable, funny, and fun to talk to. Would highly recommend.
CA
Cassi Galloway
Heather the hair goddess. I moved up to the cities a while back and have yet to find someone as good as heather to make all my pinterest dreams come true.
BE
ben medenwaldt
Martha wont bee not coming back to ulta beauty bace she is moving to
BR
Brook Wachal
Usually well stocked and well staffed